Operations Services Coordinator

Dew Software; Dallas (TX); On-site; USD 21,000 - 39,000; Full time

Job summary

Dew Software, Inc. is seeking a detail-oriented Operations Services Associate to support property loan servicing in a fast-paced production environment. You will research information, validate data, process documents, and ensure compliance with procedures and SLAs, while maintaining accuracy and client service.

Strong analytical skills, time management, and the ability to handle high-volume workloads are essential for success in this role. Join a dynamic team and contribute to quality outcomes.

Qualifications

• Attention to detail and data accuracy required.
• Strong analytical, critical-thinking, and problem-solving skills.
• Experience with data entry, validation, and document processing.
• Ability to research information using online resources and public records.
• Capable of handling high-volume workloads with strict deadlines.
• Excellent written and verbal communication skills.
• Follows SOPs and maintains quality standards.
• Team-oriented with ability to work independently.

Responsibilities

• Research information to support property loan servicing.
• Validate data and ensure accuracy of records.
• Process documents in accordance with procedures and SLAs.
• Ensure compliance with established SOPs and quality standards.
• Maintain accuracy while handling high-volume workloads.

Skills

Attention to detail

Data accuracy

Analytical skills

Critical-thinking

Problem-solving

Data entry

Data validation

Document processing

Time management

Organizational skills

Prioritization

High-volume workloads

SOP adherence

Written communication

Verbal communication

Independent & team work

Adaptability

Education

High School diploma / GED

College degree preferred

Job description

We are looking for a detail-oriented and motivated Operations Services Associate to join our team in a fast-paced production environment. The ideal candidate will support property loan servicing operations by researching information, validating data, processing documents, and ensuring compliance with established procedures and service-level agreements (SLAs).

This role requires strong analytical skills, attention to detail, time management, and the ability to handle high-volume workloads while maintaining exceptional accuracy and client service.

Job Title: Operations Services Associate

Job Type: [ Contract]

Duration: 6 Months / 12 Months]

Education: High School Diploma / GED (College Degree Preferred)

Required Skills

• Strong attention to detail and data accuracy.
• Excellent analytical, critical-thinking, and problem-solving skills.
• Proficiency in data entry, data validation, and document processing.
• Intermediate computer skills and ability to learn new applications and systems.
• Ability to research information using online resources, public records, and third-party tools.
• Strong time management, organizational, and prioritization skills.
• Ability to manage high-volume workloads and meet strict deadlines.
• Ability to follow standard operating procedures and maintain quality standards.
• Strong verbal and written communication skills.
• Ability to identify discrepancies, resolve data gaps, and maintain accurate records.
• Ability to work independently and collaboratively in a team environment.
• Willingness to learn, adapt, and work in a fast-paced production environment.

Qualifications

• High school diploma, GED, or equivalent required.
• At least 1 year of relevant work experience; equivalent relevant education may be considered.
• Previous experience in operations, back-office processing, data entry, document management, financial services, or client service is preferred.
• Basic understanding of property-related documentation is an advantage.

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