Operations, Senior Analyst

salesforce.com, inc.; Indianapolis (IN); On-site; USD 65,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Analyst to join their Quota and Capacity Planning team. This role focuses on supporting regional Sales and Strategy through the annual quota planning cycle and adapting to ongoing organizational changes. The ideal candidate will possess strong analytical and problem-solving skills, with a background in Sales Operations or Finance. You will manage data reporting projects, advise teams on sales quotas, and identify opportunities for process optimization. Join a collaborative and fast-paced environment where your contributions will drive significant impact and innovation in the business.

Qualifications

• 4+ years of experience in Sales Operations or Finance with strong business analysis skills.
• Proficiency in Excel and PowerPoint, with experience in complex modeling.

Responsibilities

• Develop and manage data reporting projects to provide insights for regional strategy teams.
• Advise teams on the impact of go-to-market decisions on sales quotas.

Skills

Sales Operations

Sales Strategy

Financial Planning & Analysis (FP&A)

Business Analysis

Analytical Skills

Problem-Solving

Communication Skills

Organizational Skills

Adaptability

Education

B.S. in Statistics

B.S. in Math

B.S. in Finance

B.S. in Engineering

Tools

Excel

PowerPoint

Databases

Javascript

Job description

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to avoid duplication of efforts.

Job Category: Operations

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. We help companies across industries innovate and connect with customers in new ways. We empower you to be a Trailblazer, driving your career growth and making a positive impact on the world. If you believe in business as a platform for change and in doing well while doing good, you're in the right place.

Role Overview

The Sr. Analyst will join our Quota and Capacity Planning team, supporting regional Sales and Strategy through the company's annual quota planning cycle and ongoing organizational changes. This role requires developing a deep understanding of the business and building relationships with Sales Leaders, Strategy, and cross-functional teams.

Responsibilities

1. Develop and manage data reporting projects and models to provide insights for regional strategy teams based on a thorough understanding of your support area.
2. Advise regional teams on the impact of go-to-market decisions on sales quotas during the annual planning cycle.
3. Assist in identifying opportunities to optimize existing processes and models for increased effectiveness.

Preferred Skills and Experience

• 4+ years of experience in Sales Operations, Sales Strategy, FP&A, or Finance, with strong business analysis skills.
• B.S. in a quantitative discipline such as Statistics, Math, Finance, or Engineering.
• Proficiency in Excel, PowerPoint, and databases; experience with complex modeling is a plus.
• Values rooted in collaboration, transparency, equality, and customer focus.
• Experience with sales coverage models, quota setting, and territory alignment.
• Knowledge of Javascript and a desire to expand expertise in the language.
• Strong analytical, problem-solving, and attention to detail skills.
• Ability to adapt to changing priorities and work under demanding conditions.
• Excellent communication and organizational skills.
• Comfortable working in a collaborative, fast-paced environment with occasional extended hours during busy seasons.

Accommodations

If you need assistance due to a disability, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer committed to creating an inclusive workplace free from discrimination. We evaluate all employees and applicants based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classes. This policy applies across all employment aspects, including recruitment, hiring, promotion, and compensation.