Operations & Scheduling Lead — Components Plant Office

84 Lumber; Cartersville, Northern (GA, KY); Hybrid; USD 63,370,000 - 66,125,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, dental, and vision insurance

Holiday pay

Flexible Spending Accounts (FSA)

Annual profit sharing and 401(k)

Job summary

84 Lumber is hiring an Office Coordinator to support daily operations at the Components Plant. You will handle orders, scheduling, customer service, and administrative tasks to keep the plant running smoothly.

The role requires detail orientation, strong communication, and proficiency with Word and Excel. The schedule is Monday–Friday, 7:00 a.m.–5:00 p.m., with potential overtime, and the company offers competitive benefits.

Qualifications

• Strong attention to detail with excellent organizational skills.
• Ability to follow established processes and maintain accuracy in documentation.
• Excellent verbal and written communication skills.
• Customer service experience, including interaction via phone and email.
• Proficiency in Microsoft Office (Word, Excel) and internet-based applications.
• Ability to read and comprehend policy and procedure manuals, reports, and technical documents.
• Effective problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Capability to follow written, oral, or diagram instructions and resolve routine issues.
• Comfortable speaking or presenting information in small group settings.

Responsibilities

• Reconcile customer purchase orders with selling prices.
• Enter and manage orders within the production schedule.
• Verify and confirm shipping dates three days prior to delivery.
• Prepare and distribute order confirmation sheets with quantities, pricing, and delivery dates.
• Obtain customer authorization for order changes before modifications.
• Review the daily schedule for completeness and accuracy; notify customers of changes.
• Track, follow up, and maintain records of customer quotes.
• Secure required delivery permits for outgoing orders.
• Maintain organized files and workspace for efficiency.
• Monitor build and hold orders and follow up promptly.
• Provide sales support by supplying quote information and assisting inquiries.
• Invoice shipped orders and ensure billing for each customer.
• Perform administrative tasks such as filing, phone coverage, mail distribution, and new hire processing.
• Collaborate with Sales, Design and Production to improve workflow.
• Perform additional duties as assigned.

Skills

Detail-oriented

Customer service

Communication skills

Microsoft Word

Microsoft Excel

Internet software

Tools

Microsoft Word

Microsoft Excel

Internet-based applications

Job description

84 Lumber is hiring an Office Coordinator to support daily operations at the Components Plant. You will handle orders, scheduling, customer service, and administrative tasks to keep the plant running smoothly.

The role requires detail orientation, strong communication, and proficiency with Word and Excel. The schedule is Monday–Friday, 7:00 a.m.–5:00 p.m., with potential overtime, and the company offers competitive benefits.