Components Office Coordinator

84 Lumber; Cartersville, Northern (GA, KY); Hybrid; USD 63,370,000 - 66,125,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, dental, and vision insurance

Holiday pay

Flexible Spending Accounts (FSA)

Annual profit sharing and 401(k)

Job summary

84 Lumber is hiring an Office Coordinator to support daily operations at the Components Plant. You will handle orders, scheduling, customer service, and administrative tasks to keep the plant running smoothly.

The role requires detail orientation, strong communication, and proficiency with Word and Excel. The schedule is Monday–Friday, 7:00 a.m.–5:00 p.m., with potential overtime, and the company offers competitive benefits.

Qualifications

• Strong attention to detail with excellent organizational skills.
• Ability to follow established processes and maintain accuracy in documentation.
• Excellent verbal and written communication skills.
• Customer service experience, including interaction via phone and email.
• Proficiency in Microsoft Office (Word, Excel) and internet-based applications.
• Ability to read and comprehend policy and procedure manuals, reports, and technical documents.
• Effective problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Capability to follow written, oral, or diagram instructions and resolve routine issues.
• Comfortable speaking or presenting information in small group settings.

Responsibilities

• Reconcile customer purchase orders with selling prices.
• Enter and manage orders within the production schedule.
• Verify and confirm shipping dates three days prior to delivery.
• Prepare and distribute order confirmation sheets with quantities, pricing, and delivery dates.
• Obtain customer authorization for order changes before modifications.
• Review the daily schedule for completeness and accuracy; notify customers of changes.
• Track, follow up, and maintain records of customer quotes.
• Secure required delivery permits for outgoing orders.
• Maintain organized files and workspace for efficiency.
• Monitor build and hold orders and follow up promptly.
• Provide sales support by supplying quote information and assisting inquiries.
• Invoice shipped orders and ensure billing for each customer.
• Perform administrative tasks such as filing, phone coverage, mail distribution, and new hire processing.
• Collaborate with Sales, Design and Production to improve workflow.
• Perform additional duties as assigned.

Skills

Detail-oriented

Customer service

Communication skills

Microsoft Word

Microsoft Excel

Internet software

Tools

Microsoft Word

Microsoft Excel

Internet-based applications

Job description

Who We Are

84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components, and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states—and growing—your opportunities for career advancement are endless.

Schedule: Monday through Friday, 7:00 a.m. – 5:00 p.m. (45 hours per week, including 5 hours of overtime)

Pay: Avg. $20/hr

We offer competitive benefits and incentives that support your career and well-being:

• Paid Time Off (PTO) : vacation, sick, and personal days
• Medical, dental, and vision insurance
• Holiday pay
• Flexible Spending Accounts (FSA) for medical and dependent care
• Annual profit sharing and 401(k) with employer match (based on company profits)

Recognition & Awards:

• America’s Most Trustworthy Companies – Newsweek
• Top Retailers – USA Today
• Largest Private Companies – Forbes
• Fastest-Growing Companies – Inc. 5000

Position Overview:

The Office Coordinator supports the daily operations of the Components Plant by managing administrative, scheduling, and customer service functions. This role ensures accuracy in order processing, effective communication with customers and internal departments, and overall operational efficiency within the plant.

Key Responsibilities:

• Reconcile customer purchase orders with 84 Components’ selling prices, resolving any discrepancies prior to processing.
• Enter and manage orders within the production schedule, ensuring alignment with available labor and shipping capacity.
• Verify and confirm shipping dates at least three (3) days prior to delivery.
• Prepare and distribute order confirmation sheets with accurate quantities, pricing, and delivery dates.
• Obtain customer authorization for order changes before implementing any product modifications.
• Review the daily schedule for completeness and accuracy; notify customers promptly of any delivery changes.
• Track, follow up, and maintain records of customer quotes.
• Secure required delivery permits for outgoing orders.
• Maintain organized file systems, bins, and workspace to ensure efficiency and easy access to information.
• Monitor build and hold orders and follow-up in a timely manner.
• Provide sales support by supplying quote information and assisting with customer inquiries.
• Invoice shipped orders and ensure appropriate billing for each customer.
• Perform administrative tasks such as filing, phone coverage, mail distribution, and new hire processing.
• Collaborate with Sales, Design, and Production teams to improve workflow and efficiency.
• Perform additional duties as assigned to support the overall success of the plant.

Required Skills and Qualifications:

• Strong attention to detail with excellent organizational skills.
• Ability to follow established processes and maintain accuracy in documentation.
• Excellent verbal and written communication skills.
• Customer service experience, including interaction via phone and email.
• Proficiency in Microsoft Office (Word, Excel) and internet-based applications.
• Ability to read and comprehend policy and procedure manuals, reports, and technical documents.
• Effective problem-solving skills and ability to manage multiple priorities in a fast-paced environment.
• Capability to follow written, oral, or diagram instructions and resolve routine issues.
• Comfortable speaking or presenting information in small group settings.

Are you ready to build a rewarding career in a dynamic, team-oriented environment? Do you thrive when challenged to be your best? Join 84 Lumber, a family-owned company built on growth, stability, and the mindset that “nothing is impossible.” We are hiring immediately for a dedicated Office Coordinator to support our team and ensure smooth office operations.

Responsibilities

Customer interaction via telephone and e-mail (schedule, quote follow up, service)

Computer input of quotes and orders while maximizing schedule

Invoicing of shipped order and appropriate billing of each customer

Administrative duties to assist in business operations (filing, phones, mailings, new hire processing)

Duties as assigned to create efficiencies within Sales, Design and Production groups.

Qualifications

Word Processing Software

Spreadsheet Software

Internet Software

Ability to read and comprehend documents (i.e. policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; deal with problems involving several concrete variables in standardized situations.