Sales Operations Supervisor

84 Lumber; Piperton (TN); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Monthly performance incentives

Paid Time Off (PTO)

Medical, dental and vision insurance

Holiday pay

Flexible Spending Accounts (FSA)

Annual profit sharing and 401(k) with9

Job summary

84 Lumber is seeking a Sales Office Administrator/Supervisor to support sales staff and manage customer accounts from the store location. You will handle inquiries, process materials orders, and assist with back charging, ensuring smooth communication between sales and operations.

The role requires strong organizational skills, attention to detail, and experience in invoicing/AR processes. This position offers full-time hours and a comprehensive benefits package.

Qualifications

• Strong customer/client orientation experience.
• Clear written and verbal communication skills.
• Ability to lead and mentor others.
• Attention to detail and accuracy in paperwork.

Responsibilities

• Enforces organizational sales directives to the sales support staff.
• Works with store manager to assign sales people and accounts.
• Ensures adherence to customer order process policies.
• Reviews sales orders for accuracy and required documentation.
• Oversees preparation of sales quotes and processes orders.
• Responds to audit requests and prepares audit packages.
• Liaises between sales and operations to ensure timely fulfillment.
• Monitors order processing performance and implements improvements.
• Field phone calls from salesmen and customers to schedule orders.
• Provides delivery updates and coordinates ship dates and counts.
• Direct order entry and processing to ensure efficient workflow.
• Oversee coordinators supporting sales and pricing inquiries.

Skills

Customer service

Communication

Detail oriented

Team leadership

Organizational skills

Problem solving

Education

GED or high school diploma with 5+ years experience

Bachelor's degree in Business Management/Administration

Job description

84 Lumber is seeking a Sales Office Administrator/Supervisor to support sales staff and manage customer accounts from the store location. You will handle inquiries, process materials orders, and assist with back charging, ensuring smooth communication between sales and operations.

The role requires strong organizational skills, attention to detail, and experience in invoicing/AR processes. This position offers full-time hours and a comprehensive benefits package.