Operations & Scheduling Coordinator

Jobtailor; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor in Boston, MA is seeking an Operations Coordinator to manage and improve business operations. The role involves coordinating the Field, Sales, and Owner teams to implement efficient technical, sales, and operations processes.

Candidates should be goal‑oriented, service minded, and tech‑fluent with QuickBooks, CRM tools, and MS Office. Local commute to the office is expected, with flexible scheduling to support team needs.

Qualifications

• Goal-oriented, self-starter, energetic.
• Tech-fluent – comfortable with QuickBooks, CRM tools, mobile apps, and MS Office.
• Willingness to operate with a professional, service-minded mindset.

Responsibilities

• Drive efficient operations of the business and support daily workflows.
• Collaborate with Field Team, Sales Team, and Owner to develop and execute efficient systems.
• Assist in developing and documenting SOPs and maintain operational records.
• Manage inventory, purchasing, invoicing, and AR support.
• Coordinate scheduling and communications with customers for repair dates and times.
• Support business development, quotes, and outside sales activities as needed.
• Maintain data in customer databases and ensure timely communications.

Skills

Goal oriented

Self-starter

Energetic

Tech-fluent

Tools

QuickBooks

CRM Tools

CompanyCam

Quo

Microsoft Office

Job description

Jobtailor in Boston, MA is seeking an Operations Coordinator to manage and improve business operations. The role involves coordinating the Field, Sales, and Owner teams to implement efficient technical, sales, and operations processes.

Candidates should be goal‑oriented, service minded, and tech‑fluent with QuickBooks, CRM tools, and MS Office. Local commute to the office is expected, with flexible scheduling to support team needs.