OPERATIONS REVIEW SPECIALIST - 60002286

Florida; Palm Bay (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

The Florida Department of Children and Families seeks an Operations Review Specialist in Palm Bay to oversee quality assurance activities in child welfare, including investigations, licensing reviews, and program compliance.

You will develop review standards, manage data collection, train CPI staff, and provide technical assistance to circuits and community care agencies, upholding the department's values.

Qualifications

• Extensive knowledge of child abuse and neglect and statewide policies.
• Experience in child protection programs and licensing requirements.
• Ability to monitor quality assurance in child welfare.

Responsibilities

• Participates in planning for various types of reviews including investigations, case management services, licensing and program reviews.
• Leads quality assurance reviews for child protective investigations and foster care licensing.
• Develops review standards and data collection tools.
• Assists with pre-service, in-service and training for CPI staff.
• Provides technical assistance to circuits or community based care agencies on programmatic issues.
• Performs other duties as required.

Education

Child Protection Certification

Job description

Select how often (in days) to receive an alert:

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885541

Agency: Children and Families

Working Title: Operations Review Specialist

Broadband/Class Code:

Annual Salary Range:

Announcement Type:Internal

Pay Grade/Pay Band:

OCCUPATIONAL PROFILE

Job Family: Community and Social Services

Occupational Group: Counseling and Social Work

Job Category: General

OCCUPATION: Community and Social Services Specialist, All Other

Certifications: Child Protection Certification

Job Description:

This is a highly responsible position requiring extensive knowledge of child abuse, neglect and experience in child protection programs and therefore must maintain an expertise in all administrative rules and statewide policies regarding licensing and other family safety requirements related to children served through both in-home and out-of-home care. The incumbant assigned to a regional quality assurance unit must be able to develop and implement methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes in all child welfare program areas. The incumbent must demonstrate the Department's values of integrity, accountability, responsiveness, empowerment, collaboration, innovation, personal responsibility, quality, urgency and choice. Specific duties and responsibilities of the position include but are not limited to the following:

Participates in the preparation and planning for various types of reviews including: child protective investigations, case management services, licensing, individual case reviews validation monitoring, child death reviews, statewide program reviews and federal compliance/quality services reviews. Researches applicable laws, rules or policies. Develops review standards and data collection tools, if needed. Develops sample selection and review methodologies.

Leads and is a reviewer for quality assurance reviews for child protective investigations and foster care licensing [including "do drop in" activities] as assigned. Organizes and assigns review team responsibilities and activities. Duties include establishing the review sample, review site logistics, and assigning cases in the web portal, when applicable. Analyzes data available in automated information systems on child protection programs. Reviews case files to collect review data. Interviews staff, providers and clients to gain additional perspective on review findings when needed. Ensures case consultations occur for all reviews with the CPI, supervisor and assigned administrator. Prepares entrance and exit interviews with circuit, regional and CBC staff to present review findings, when assigned.

Assists with pre-service, in-service and FSDMM training to CPI staff in Central Region as assigned.

Develops and presents training for community providers or groups as assigned.

Provides technical assistance to the circuits or community based care agencies on various types of programmatic or systemic issues.

Performs other duties as required.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: PALM BAY, FL, US, 32907 PALM BAY, FL, US, 32905 PALM BAY, FL, US, 32909

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.