Operations Research Analyst (Code Compliance - Civil Service)

City of Dallas; Dallas (TX); On-site; USD 62,000 - 77,000; Full time

Job summary

The City of Dallas is seeking an analytics professional to provide management with data-driven insights and recommendations across department procedures, processes, and structures. You will support organizational improvement through rigorous data analysis and reporting.

The role requires practical knowledge of data analysis, modeling, and warehouse concepts, plus project management and strong communication skills. Salary is listed and benefits are offered by the City of Dallas.

Qualifications

• Bachelor's degree in any field required.
• 3 years professional level experience in operational analysis.
• No felony convictions; background check and drug test may be required.
• Equivalencies allowed: HS diploma +7 yrs, Assoc +5 yrs, Master's +2 yrs

Responsibilities

• Provide analytical information to management to assist organizational improvement.
• Evaluate and review current practices to identify improvement opportunities.
• Conduct and analyze procedural, financial, and structural barriers; propose redesigns.
• Assess feasibility of fiscal and program restructuring; advise senior management.
• Analyze service delivery flow and inter-program relationships to improve outcomes.
• Interpret statistical results for clients and prepare concise reports and visuals.
• Serve as expert for special projects and data-driven insights.
• Assist with research, data analysis, and presentations; pursue professional development.
• Perform other duties as needed.

Skills

Data analysis

Data modeling

Dimensional modeling

Data warehouse concepts

Project management

Research methodology

Statistical analysis

Effective communication

Relationship building

Education

Bachelor's degree

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Overview

Job Description

Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Essential Functions

1. 1 Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.
2. 2 Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.
3. 3 Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.
4. 4 Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.
5. 5 Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.
6. 6 Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.
7. 7 Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.
8. 8 Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.
9. 9 Performs any and all other work as needed or assigned.

Knowledge And Skills

1. 1 Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.
2. 2 Through knowledge of project management principles.
3. 3 Knowledge of research methodology.
4. 4 Knowledge of statistical analysis.
5. 5 Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.
6. 6 Ability to manage unit/program activities.
7. 7 Ability to disseminate information through the preparation of concise reports.
8. 8 Communicating effectively verbally and in writing.
9. 9 Establishing and maintaining strong working relationships.

Education

MINIMUM QUALIFICATIONS:

• Bachelor's degree in an any field.

Experience

• Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process.

Equivalency(ies)

• High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.
• Associate's degree in any field plus five (5) years of required experience will meet the education and experience requirements.
• Master's degree (or higher) in any field plus two (2) year of required experience will meet the education and experience requirements.

LICENSE(S) And/or CERTIFICATION(S)

• Some positions may require valid driver's license and good driving record.

Other Requirement(s)

• No FELONY or Class A misdemeanor convictions.
• No Class B misdemeanor conviction within the last ten (10) years.
• No family violence convictions
• Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge
• Must pass an intensive background investigation and drug test.

Salary Range

$62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.