Operations Research Analyst (Code Compliance - Civil Service)

City of Dallas; Dallas (TX); Presencial; USD 62.000 - 77.000; Jornada completa

Descripción de la vacante

The City of Dallas seeks an Operations Research Analyst to provide analytical information to management regarding department procedures, processes, and structure to aid organizational improvement. This role conducts research, analyzes barriers, and recommends strategy changes to enhance service delivery and efficiency.

Responsibilities include evaluating current practices, summarizing statistical results for clients, and supporting senior management with data-driven insights and presentations.

Formación

• Knowledge of data analysis, data modeling, dimensional modeling and data warehouse concepts.
• Understanding of project management principles.
• Knowledge of research methodology.
• Knowledge of statistical analysis.
• Technical knowledge to operationalize complex project activities.
• Ability to disseminate information through concise reports.
• Excellent verbal and written communication.
• Ability to build strong working relationships.

Responsabilidades

• Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.
• Evaluates and analyzes current practices; identifies ways to improve department processes and programs.
• Performs research and analysis to identify barriers and recommends improvement strategies.
• Assesses feasibility of program restructuring and develops recommendations for senior management.
• Analyzes barriers to improve delivery of department services and interrelated programs.
• Interprets statistical results and counsels clients in using core data sources to create reports.
• Serves as expert for special projects; provides data-driven analyses.
• Assists with research, data analysis and presentations; participates in professional development and training.
• Performs other duties as needed.

Conocimientos

Data Analysis

Data Modeling

Dimensional Modeling

Data Warehouse

Project Management

Research Methodology

Statistical Analysis

Reporting & Communication

Stakeholder Engagement

Educación

Bachelor’s degree

Descripción del empleo

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Job Description

Overview

The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.

Essential Functions

• 1 Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.


• 2 Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.


• 3 Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.


• 4 Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.


• 5 Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.


• 6 Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City’s core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.


• 7 Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.


• 8 Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.


• 9 Performs any and all other work as needed or assigned.

Knowledge and Skills

• 1 Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.


• 2 Through knowledge of project management principles.


• 3 Knowledge of research methodology.


• 4 Knowledge of statistical analysis.


• 5 Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.


• 6 Ability to manage unit/program activities.


• 7 Ability to disseminate information through the preparation of concise reports.


• 8 Communicating effectively verbally and in writing.


• 9 Establishing and maintaining strong working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• Bachelor’s degree in an any field.

EXPERIENCE:

• Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process.

EQUIVALENCY(IES):

• High school diploma or GED plus seven (7) years of required experience will meet the education and experience requirements.


• Associate’s degree in any field plus five (5) years of required experience will meet the education and experience requirements.


• Master’s degree (or higher) in any field plus two (2) year of required experience will meet the education and experience requirements.

LICENSE(S) and/or CERTIFICATION(S):

• Some positions may require valid driver’s license and good driving record.

OTHER REQUIREMENT(S):

• No FELONY or Class A misdemeanor convictions.


• No Class B misdemeanor conviction within the last ten (10) years.


• No family violence convictions


• Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge


• Must pass an intensive background investigation and drug test.

Salary Range

$62,379.20 - $76,585.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.