Operations Representative- Team Mexico

Traffic Tech; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance (Dental & Vision)

Life/AD&D Insurance

401(k) matching

Job summary

Traffic Tech, based in Chicago, is seeking an Operations Representative to coordinate shipments across North America and beyond. You will build strong customer relationships, negotiate with carriers, monitor deliveries, and manage shipping docs.

A bilingual English/Spanish ability is required, with at least 1 year in logistics or related roles. The role is full-time, Monday–Friday, with alternating weekends.

Qualifications

• 1+ year of logistics experience.
• Experience in customer service or sales.

Responsibilities

• Build and maintain strong customer relationships
• Negotiate with carriers and shippers
• Monitor shipments and on-time deliveries
• Manage shipping documentation
• Maintain communication with customers and carriers
• Identify and develop new business opportunities

Skills

Bilingual EN/ES

Logistics experience

Customer service

Sales experience

Problem solving

Multitasking

Team player

Independent worker

Job description

Who We Are:

When you join Traffic Tech, you become part of a team that keeps the global economy moving — literally. We are leaders in the logistics industry, working with globally recognized brands to deliver efficient ground transportation solutions.

Description

Who We Are:

When you join Traffic Tech, you become part of a team that keeps the global economy moving — literally. We are leaders in the logistics industry, working with globally recognized brands to deliver efficient ground transportation solutions.

Your Part In It:

Based in Chicago, you will play a key role in ensuring that shipments move smoothly across North America and beyond. From coordinating shipments to building strong relationships with customers and carriers, you will be an essential part of our Operations team.

OPERATIONS REPRESENTATIVE

What the Job Entails:

• Build and maintain strong customer relationships
• Negotiate with carriers and shippers
• Monitor shipments and ensure on-time deliveries
• Manage shipping documentation
• Maintain communication with customers and carriers
• Identify and develop new business opportunities

What We Are Looking For:

• Bilingual (English and Spanish)
• Minimum 1 year of logistics experience
• Experience in customer service or sales
• Strong problem-solving and multitasking skills
• Professionalism and a proactive attitude
• Ability to work independently and as part of a team
• Monday to Friday (8:00 a.m. – 5:00 p.m.) + alternating weekends

What We Offer:

• Full Benefit options, including Medical (Dental & Vision)
• Life/AD&DD Insurance, Long-term Disability
• 401(k) matching
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday.