Operations Representative- Team Mexico

Traffic Tech Inc.; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefit options including Medical (Dental & Vision)

Life/AD&D Insurance

401(k) matching

Dynamic environment and 'can-do' culture

Job summary

Traffic Tech Inc. is seeking an Operations Representative based in Chicago. This full-time position involves building and maintaining customer relationships, negotiating with carriers, monitoring shipments, and managing shipping documentation.

The ideal candidate is bilingual (English and Spanish), has at least 1 year of logistics experience, and possesses strong problem-solving skills. We offer a dynamic environment and full benefit options, including 401(k) matching.

Qualifications

• Minimum 1 year of logistics experience.
• Experience in customer service or sales.
• Ability to work independently and as part of a team.

Responsibilities

• Build and maintain strong customer relationships.
• Negotiate with carriers and shippers.
• Monitor shipments and ensure on-time deliveries.
• Manage shipping documentation.

Skills

Bilingual (English and Spanish)

Strong problem-solving skills

Multitasking skills

Job description

Who We Are:

When you join Traffic Tech, you become part of a team that keeps the global economy moving — literally. We are leaders in the logistics industry, working with globally recognized brands to deliver efficient ground transportation solutions.

Your Part In It:

Based in Chicago, you will play a key role in ensuring that shipments move smoothly across North America and beyond. From coordinating shipments to building strong relationships with customers and carriers, you will be an essential part of our Operations team.

OPERATIONS REPRESENTATIVE

What the Job Entails:

• Build and maintain strong customer relationships
• Negotiate with carriers and shippers
• Monitor shipments and ensure on-time deliveries
• Manage shipping documentation
• Maintain communication with customers and carriers
• Identify and develop new business opportunities

What We Are Looking For:

• Bilingual (English and Spanish)
• Minimum 1 year of logistics experience
• Experience in customer service or sales
• Strong problem-solving and multitasking skills
• Professionalism and a proactive attitude
• Ability to work independently and as part of a team
• Monday to Friday (8:00 a.m. – 5:00 p.m.) + alternating weekends

What We Offer:

• Full Benefit options, including Medical (Dental & Vision)
• Life/AD&D Insurance, Long-term Disability
• 401(k) matching
• Dynamic environment and "can-do" culture

This is a full-time permanent position from Monday to Friday.