Operations & Quality Leader - General Manager

Vital Holdings LLC; Memphis (TN); On-site; USD 70,000 - 105,000; Full time

Job summary

Vital Holdings LLC in Memphis seeks a General Manager to lead warehouse and delivery operations, staff assignments, and continuous improvement efforts. You will supervise operational personnel, manage equipment, and uphold security and safety standards.

The role focuses on optimizing on-time deliveries, cost control, and customer service excellence, while maintaining facility integrity and compliance with company policies and industry regulations.

Qualifications

• Must be at least 18 years old.
• Valid driver's license with clean MVR and background check.
• College degree required; supervisory experience preferred.

Responsibilities

• Manage personnel and staffing across shifts.
• Monitor and drive quality improvements and metrics.
• Oversee vehicle/equipment maintenance and safety.
• Guard inventory accuracy and timely deliveries.
• Deliver strong customer service and issue resolution.
• Ensure compliance with all facility and safety regulations.

Skills

Supervisory experience

P&L experience

Financial acumen

Problem solving

Organizational skills

Disaster recovery

Team leadership

Customer service mindset

Education

College degree

Job description

Vital Holdings LLC in Memphis seeks a General Manager to lead warehouse and delivery operations, staff assignments, and continuous improvement efforts. You will supervise operational personnel, manage equipment, and uphold security and safety standards.

The role focuses on optimizing on-time deliveries, cost control, and customer service excellence, while maintaining facility integrity and compliance with company policies and industry regulations.