Operations Programs Lead: Cross-Functional Projects

Dollar Tree, Inc.; Chesapeake (VA); On-site; USD 85,000 - 97,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans with matching

Employee Stock Purchase Program

Educational Assistance

Access to PerkSpot

Job summary

Dollar Tree, Inc. is seeking an Operations Program Project Manager in Chesapeake, VA to lead strategic initiatives within Store Operations.

You will drive projects from concept to execution, coordinating with cross-functional partners to deliver operational improvements and technology rollouts. The role requires strong PM skills, stakeholder collaboration, and the ability to balance priorities across a multi-location organization.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• Minimum of 3 years of project management experience.
• Experience in medium to large, multi-location organizations.
• Strong written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience developing project plans, timelines, and stakeholder communications.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access.

Responsibilities

• Define project scope, goals, deliverables, timelines, and success measures in partnership with leadership and stakeholders.
• Develop and maintain detailed project plans, schedules, and implementation strategies.
• Identify project dependencies, critical paths, and resource requirements.
• Monitor project progress and ensure initiatives remain on track for successful completion.
• Proactively identify project risks and implement mitigation strategies.
• Act as the primary liaison between Store Operations and internal business partners.
• Communicate project expectations, milestones, and updates to stakeholders at all levels of the organization.
• Coordinate requests for operational field tasks and prioritize execution based on business needs and available capacity.
• Build and maintain strong working relationships with internal and external partners.
• Facilitate cross-functional collaboration to ensure successful project outcomes.
• Track project timelines, milestones, deliverables, and overall performance.
• Prepare and present project status updates, progress reports, proposals, and recommendations.
• Manage changes in project scope and communicate impacts to stakeholders.
• Conduct post-project reviews and develop recommendations for future improvements.
• Establish and promote project management best practices and tools.
• Estimate project resource requirements and identify key participants.
• Develop budget proposals and monitor project-related expenses.
• Track actual project costs and recommend budget adjustments when needed.
• Ensure projects are executed efficiently and within established parameters.
• Support operational initiatives designed to improve company performance and efficiency.
• Assist with technology implementations, process improvements, operational events, and organizational initiatives.
• Identify opportunities to enhance processes, communication, and project execution.
• Perform additional duties and special projects as assigned.

Skills

Project management

Cross-functional collaboration

Stakeholder communication

Organizational skills

Problem-solving

Multi-project management

MS Office proficiency

Project planning

Timelines

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Microsoft Project

Job description

Dollar Tree, Inc. is seeking an Operations Program Project Manager in Chesapeake, VA to lead strategic initiatives within Store Operations.

You will drive projects from concept to execution, coordinating with cross-functional partners to deliver operational improvements and technology rollouts. The role requires strong PM skills, stakeholder collaboration, and the ability to balance priorities across a multi-location organization.