Operations Program Project Manager

Dollar Tree Stores INC; Chesapeake (VA); On-site; USD 85,000 - 97,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans with matching

Employee Stock Purchase Program

Educational Assistance

PerkSpot discount platform

Job summary

Dollar Tree, Inc. is seeking an Operations Program Project Manager to lead strategic initiatives within Store Operations.

You will manage projects from concept through execution, coordinating with cross-functional partners and ensuring timely delivery and measurable outcomes. The role requires strong PM skills, stakeholder collaboration, and the ability to balance multiple priorities while driving efficiency and performance improvements across locations.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum of 3 years of project management experience.
• Experience working within medium to large, multi-location organizations.
• Strong written and verbal communication skills.
• Proven ability to collaborate effectively across cross-functional teams.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience developing project plans, timelines, and stakeholder communications.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access.

Responsibilities

• Define project scope, goals, deliverables, timelines, and success measures in partnership with leadership and stakeholders.
• Develop and maintain detailed project plans, schedules, and implementation strategies.
• Identify project dependencies, critical paths, and resource requirements.
• Monitor project progress and ensure initiatives remain on track for successful completion.
• Proactively identify project risks and implement mitigation strategies.
• Act as the primary liaison between Store Operations and internal business partners.
• Communicate project expectations, milestones, and updates to stakeholders at all levels of the organization.
• Coordinate requests for operational field tasks and prioritize execution based on business needs and available capacity.
• Build and maintain strong working relationships with internal and external partners.
• Facilitate cross-functional collaboration to ensure successful project outcomes.
• Track project timelines, milestones, deliverables, and overall performance.
• Prepare and present project status updates, progress reports, proposals, and recommendations.
• Manage changes in project scope and communicate impacts to stakeholders.
• Conduct post-project reviews and develop recommendations for future improvements.
• Establish and promote project management best practices and tools.
• Estimate project resource requirements and identify key participants.
• Develop budget proposals and monitor project-related expenses.
• Track actual project costs and recommend budget adjustments when needed.
• Ensure projects are executed efficiently and within established parameters.
• Support operational initiatives designed to improve company performance and efficiency.
• Assist with technology implementations, process improvements, operational events, and organizational initiatives.
• Identify opportunities to enhance processes, communication, and project execution.
• Perform additional duties and special projects as assigned.

Skills

Project management

Cross-functional collaboration

Written and verbal communication

Organizational and analytical skills

Multi-project management

Stakeholder management

Education

Bachelor's degree or equivalent combination of education and work experience

Tools

Microsoft Office (Word, Excel, PowerPoint, Access)

Job description

Operations Program Project Manager

Your project management expertise, cross-functional collaboration skills, and ability to drive operational initiatives from concept through execution make you a great fit for our Operations Program Project Manager position. Support strategic business objectives across the organization.

About Your Role

As an Operations Program Project Manager, you will be responsible for leading and managing projects that support strategic initiatives within Store Operations. You will serve as a key liaison between Store Operations and cross-functional business partners, driving implementation projects, operational events, technology rollouts, organizational realignments, and other initiatives that positively impact company performance. This role requires strong project management skills, stakeholder collaboration, and the ability to balance competing priorities while delivering successful outcomes.

Project Planning & Execution

• Define project scope, goals, deliverables, timelines, and success measures in partnership with leadership and stakeholders
• Develop and maintain detailed project plans, schedules, and implementation strategies
• Identify project dependencies, critical paths, and resource requirements
• Monitor project progress and ensure initiatives remain on track for successful completion
• Proactively identify project risks and implement mitigation strategies

Stakeholder & Communication Management

• Act as the primary liaison between Store Operations and internal business partners
• Communicate project expectations, milestones, and updates to stakeholders at all levels of the organization
• Coordinate requests for operational field tasks and prioritize execution based on business needs and available capacity
• Build and maintain strong working relationships with internal and external partners
• Facilitate cross-functional collaboration to ensure successful project outcomes

Project Monitoring & Reporting

• Track project timelines, milestones, deliverables, and overall performance
• Prepare and present project status updates, progress reports, proposals, and recommendations
• Manage changes in project scope and communicate impacts to stakeholders
• Conduct post-project reviews and develop recommendations for future improvements
• Establish and promote project management best practices and tools

Budget & Resource Management

• Estimate project resource requirements and identify key participants
• Develop budget proposals and monitor project-related expenses
• Track actual project costs and recommend budget adjustments when needed
• Ensure projects are executed efficiently and within established parameters

Operational Support & Continuous Improvement

• Support operational initiatives designed to improve company performance and efficiency
• Assist with technology implementations, process improvements, operational events, and organizational initiatives
• Identify opportunities to enhance processes, communication, and project execution
• Perform additional duties and special projects as assigned

Your Required Skills and Experience

• Bachelor's degree or equivalent combination of education and work experience
• Minimum of 3 years of project management experience
• Experience working within medium to large, multi-location organizations
• Strong written and verbal communication skills
• Proven ability to collaborate effectively across cross-functional teams
• Strong organizational, analytical, and problem-solving abilities
• Ability to manage multiple projects and priorities simultaneously
• Experience developing project plans, timelines, and stakeholder communications
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Access

Preferred Requirements

• Experience within retail, store operations, or other multi-site environments
• Experience managing operational implementation projects
• Knowledge of project management methodologies and best practices
• Experience supporting technology rollouts and process improvement initiatives
• Proficiency with Microsoft Project

Start Rate = $85,000 - $96,500 based on experience and 20% bonus!

Your Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value. It's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform, and we know that this path starts with you.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time 500 Volvo Parkway,Chesapeake,Virginia 23320

Special Projects Dollar Tree Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere.

We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.