Operations & Programs Coordinator

The University of South Dakota Knudson School of Law; Sioux Falls (SD); On-site; USD 42,000 - 62,000; Full time

Job summary

The University of South Dakota Beacom School of Business seeks an Operations Coordinator to support the Prairie Family Business Association (PFBA) in Sioux Falls. You will handle member and sponsor invoicing, record-keeping in Banner and CRM data entry in HubSpot, and provide executive assistance to the PFBA Executive Director.

You will coordinate registrations, vendor payments, and day-to-day office operations while ensuring policies are followed and deadlines met, with occasional events

Qualifications

• Bachelor's degree preferred in business, communications, or related field.
• Strong customer service and communication skills.
• Experience with Banner, WordPress, and HubSpot.
• Office management experience and organizational skills.
• Ability to work independently and manage multiple priorities.
• Proficient in Microsoft Office; data entry and reporting.
• Willingness for occasional events and flexible hours.

Responsibilities

• Provide excellent customer service to PFBA members, sponsors, advisors, program participants, and partners.
• Manage membership, sponsorship, invoicing, collections, and payment processing.
• Complete financial transactions and maintain accurate records in Banner Finance.
• Administer vendor contracts, purchasing processes, reimbursements, and vendor payments.
• Maintain accurate member, sponsor, and participant information in HubSpot CRM.
• Coordinate program and event registrations and assist participants with registration, payment, travel, and logistical questions.
• Provide executive assistant support to the Executive Director, including scheduling, meeting preparation, travel coordination, and follow-up.
• Provide administrative support to the entire PFBA team.
• Coordinate day-to-day office operations and maintain organized electronic and physical records.
• Follow University and Board of Regents policies and procedures related to financial, purchasing, contracting, and administrative activities.
• Manage multiple competing priorities and ensure deadlines and follow-up activities are completed.

Skills

Customer service

Attention to detail

MS Office

Data entry

Independent worker

Banner

WordPress

HubSpot

Office management

Education

Bachelor's degree

Tools

Banner

WordPress

HubSpot

Job description

The University of South Dakota Beacom School of Business seeks an Operations Coordinator to support the Prairie Family Business Association (PFBA) in Sioux Falls. You will handle member and sponsor invoicing, record-keeping in Banner and CRM data entry in HubSpot, and provide executive assistance to the PFBA Executive Director.

You will coordinate registrations, vendor payments, and day-to-day office operations while ensuring policies are followed and deadlines met, with occasional events