Operations Program Lead — Lean, Cross‑Functional Growth

Xometry; Waltham (MA); On-site; USD 103,000 - 134,000; Full time

Job summary

Xometry, a NASDAQ-listed company, is seeking a Program Manager in Operations to oversee cross-functional initiatives that boost efficiency and scalability. The role involves collaborating with product, engineering, supply chain, and customer success to drive measurable improvements, manage budgets, and ensure timely delivery.

The ideal candidate will bring 5+ years of program or operations management experience, strong analytical skills, and willingness to travel up to 25%.

Qualifications

• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Strong analytical and communication skills; proven ability to lead cross-functional teams.

Responsibilities

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Education

Bachelor’s degree in Business, Engineering, Operations, or a related field

Tools

Jira

Asana

Microsoft Project

Job description

Xometry, a NASDAQ-listed company, is seeking a Program Manager in Operations to oversee cross-functional initiatives that boost efficiency and scalability. The role involves collaborating with product, engineering, supply chain, and customer success to drive measurable improvements, manage budgets, and ensure timely delivery.

The ideal candidate will bring 5+ years of program or operations management experience, strong analytical skills, and willingness to travel up to 25%.