Operations & Product Launch Specialist II

Edward Jones; Tempe (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical and prescription drug

Dental

Vision

Voluntary benefits (accident, hospital

Disability (short- and long-term)

401k retirement plan

Health savings account

Flexible spending account

Paid holidays

Vacation days

Volunteer day

Job summary

Edward Jones is seeking a highly motivated Omni Operations & Reporting professional in Tempe to drive product launches, system enhancements, and process improvements across the organization.

The role partners with stakeholders, vendors, and internal teams, delivering data-driven solutions using Power BI, Power Automate, VBA, and SQL, while supporting risk management, regulatory controls, and operational efficiency.

Qualifications

• 3+ years of experience in financial services, operations, product support, or business analysis.
• Strong project management and execution skills with the ability to manage multiple priorities.
• Experience gathering requirements, analyzing business needs, and implementing solutions.

Responsibilities

• Lead and execute product launches, system enhancements, process improvements, and operational initiatives.
• Gather, document, validate, and manage business requirements while partnering with stakeholders to deliver effective solutions.
• Coordinate and lead testing activities, including issue identification, tracking, resolution, and implementation support.
• Build strong relationships and collaborate across business units, technology teams, product partners, and vendors.
• Support risk management and regulatory control activities, including Privacy, Business Continuity Planning, Records Information Management, and Written Supervisory Procedures.
• Analyze business data and trends to identify insights, support decision making, and improve operational performance.
• Develop and maintain subject matter expertise in assigned products, platforms, and operational processes.
• Share knowledge, provide guidance, and contribute to the development and success of team members.

Skills

Power BI

Power Automate

SQL

VBA

Business Analysis

Project Management

Stakeholder Management

Data Analysis

Education

Bachelor's Degree

Tools

SuRPAS

Job description

Edward Jones is seeking a highly motivated Omni Operations & Reporting professional in Tempe to drive product launches, system enhancements, and process improvements across the organization.

The role partners with stakeholders, vendors, and internal teams, delivering data-driven solutions using Power BI, Power Automate, VBA, and SQL, while supporting risk management, regulatory controls, and operational efficiency.