Operations Processing Lead — Banking Projects & Imaging

Acnb Bank; Gettysburg (Adams County); On-site; USD 70,000 - 90,000; Full time

Job summary

ACNB Bank is seeking an Operations Processing Lead to drive critical banking operations from the Gettysburg center. This role oversees item processing, document imaging, mail, inventory, and support for enterprise projects that improve efficiency and controls.

The ideal candidate brings banking operations experience, strong analytical skills, and proficiency with MS Office. Expect a 40-hour week with some Sundays for system testing; grow within a collaborative, risk-aware team focused on

Qualifications

• Education beyond a high school diploma with coursework in business or related field.
• Two or more years of banking operations, item processing, document management, deposit operations, or related experience.
• Knowledge of banking operations, item processing, reconciliations, and operational controls.
• Strong analytical, organizational, and problem-solving abilities with attention to detail and accuracy.
• Ability to work independently and exercise sound judgment.
• Proficiency with MS Office, including Outlook, Word, Excel.
• Excellent communication and interpersonal skills.
• Ability to stand, bend, stoop, and lift up to 50 pounds.

Responsibilities

• Lead departmental and enterprise-wide projects and improvements.
• Coordinate system testing, user acceptance testing (UAT), and implementation activities.
• Identify and recommend process improvements and operational efficiencies.
• Support change management initiatives and technology adoption.
• Prepare operational reports and monitor performance metrics.
• Promote compliance with Bank policies, procedures, and regulatory requirements.
• Collaborate across departments to achieve business objectives.
• Process daily item processing functions, balancing activities, and file management.
• Monitor processing systems, exception queues, and operational workflows.
• Research and resolve processing discrepancies, balancing issues, and exceptions.
• Assist branch personnel with operational questions and problem resolution.
• Support fraud detection efforts, returns processing, and risk management activities.
• Oversee document imaging, mail, and inventory functions.
• Ensure documents are scanned, indexed, stored, and retrieved.
• Monitor quality control standards and records retention requirements.
• Process incoming and outgoing mail and support large-scale mailings.
• Coordinate inventory management and warehouse-related activities.
• Maintain vendor relationships and service expectations.

Skills

Banking operations

MS Office

Communication skills

Analytical skills

Item processing

Education

Education beyond high school in business

Tools

Excel

Outlook

Word

Job description

ACNB Bank is seeking an Operations Processing Lead to drive critical banking operations from the Gettysburg center. This role oversees item processing, document imaging, mail, inventory, and support for enterprise projects that improve efficiency and controls.

The ideal candidate brings banking operations experience, strong analytical skills, and proficiency with MS Office. Expect a 40-hour week with some Sundays for system testing; grow within a collaborative, risk-aware team focused on