Banking Ops Lead: Process, Imaging & Mail Systems

ACNB; Gettysburg (Adams County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

ESP Program

Job summary

ACNB Bank is seeking an experienced Documents & Item Processing Lead Specialist in Gettysburg, PA. This role is responsible for overseeing daily item processing, document imaging, mail and inventory functions, and enterprise projects that improve efficiency and controls.

The position emphasizes collaboration across departments, adherence to regulatory requirements, and driving operational excellence in a fast-paced banking environment.

Qualifications

• Education beyond a high school diploma with coursework in business or a related field.
• Two or more years of banking operations, item processing, document management, deposit operations, or related experience.
• Knowledge of banking operations, item processing, reconciliations, and operational controls.
• Strong analytical, organizational, and problem-solving abilities with attention to detail.

Responsibilities

• Lead departmental and enterprise-wide projects; participate in system testing, UAT, and implementation activities.
• Process daily item processing functions, balancing activities, and file management; monitor systems and queues.
• Research and resolve processing discrepancies, balancing issues, and exceptions; assist branch personnel with questions.
• Support fraud detection, returns processing, and risk management activities.
• Oversee document imaging, mail, inventory functions; ensure quality control and records retention; manage mailings and vendor relationships.

Skills

Banking operations

Item processing

Document management

Analytical skills

Attention to detail

Communication skills

Education

Post-secondary education in business or related field

Tools

Outlook

Word

Excel

Job description

ACNB Bank is seeking an experienced Documents & Item Processing Lead Specialist in Gettysburg, PA. This role is responsible for overseeing daily item processing, document imaging, mail and inventory functions, and enterprise projects that improve efficiency and controls.

The position emphasizes collaboration across departments, adherence to regulatory requirements, and driving operational excellence in a fast-paced banking environment.