Operations & Process Optimization Analyst

Synovus; Roswell (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Synovus is seeking a Business Operations Analyst to analyze and optimize core business processes across multiple on-site locations, including Roswell, Columbus, and Birmingham. The role focuses on driving efficiency, ensuring regulatory compliance, and supporting strategic objectives within Pinnacle Bank’s framework.

The ideal candidate has a Bachelor's degree in Business Administration or Finance and at least 10 years of experience in operations analysis, with strong analytical, communication,

Qualifications

• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills; ability to work with multiple stakeholders.
• Proficiency with business management software and data analysis tools; knowledge of regulatory requirements.

Responsibilities

• Analyze business operations and workflows to identify trends and areas for improvement; develop and implement process enhancements to increase efficiency and accuracy; ensure compliance with internal policies and external regulatory requirements; prepare and maintain operational reports and documentation; collaborate with various departments to optimize service delivery; monitor and report on performance metrics; assist with audits and quality assurance initiatives; support training and onboarding of new team members; resolve operational issues and provide recommendations; stay current with industry trends, technologies, and regulatory changes.

Skills

Analytical skills

Problem solving

Communication

Data analysis tools

Stakeholder collaboration

Regulatory knowledge

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Synovus is seeking a Business Operations Analyst to analyze and optimize core business processes across multiple on-site locations, including Roswell, Columbus, and Birmingham. The role focuses on driving efficiency, ensuring regulatory compliance, and supporting strategic objectives within Pinnacle Bank’s framework.

The ideal candidate has a Bachelor's degree in Business Administration or Finance and at least 10 years of experience in operations analysis, with strong analytical, communication,