Operations Recon Specialist - onsite, Columbus, Roswell, Birmingham, Murfreesboro, or High Point

Synovus Financial Corp; United States; Remote; USD 52,000 - 70,000; Full time

Job summary

Synovus Bank is seeking an Operations Recon Specialist to perform daily and monthly bank reconciliations across multiple accounts. The role requires handling General Ledger posting, exception research, and adherence to SLAs in a busy banking operations environment.

You will act as a subject-matter expert, train junior staff, and drive process improvements while maintaining risk controls and compliance. This onsite role supports locations including Columbus, Birmingham, Roswell, and more.

Qualifications

• Four years of accounting experience in a banking operations environment.
• Bachelor’s degree in accounting or equivalent coursework/experience.
• Stand or Walk Regularly; communicate clearly.

Responsibilities

• Prepare bank account reconciliations for multiple accounts daily and monthly.
• Research account exceptions and ensure timely resolution per SLAs.
• Manage general ledger postings and nonmonetary transactions across systems.
• Serve as escalation point and mentor for team members; provide training as needed.
• Identify and implement process improvements to boost efficiency and client service.

Skills

Account Reconciliation

Analytical Thinking

Communication

Attention to Detail

Education

Bachelor’s degree in accounting

Tools

General Ledger Systems

Job description

Operations Recon Specialist - onsite, Columbus, Roswell, Birmingham, Murfreesboro, or High Point

#27015

Multiple Locations

Full-time/Part-time

Full-time

Shift

First

Location

Birmingham , Alabama , United States

Roswell , Georgia , United States

Columbus , Georgia , United States

High Point , North Carolina , United States

Job Description

Job Summary:
In accordance with established policies and procedures, prepares bank account reconciliations for multiple accounts on a daily and monthly basis.
Job Duties and Responsibilities:

• Reconciles various accounts to include General Ledger, Deposit and Loan, Finance, Mortgage, Trust and Securities accounts. Performs in-depth research related to account exceptions.
• Ensures accurate preparation and timely resolution of reconciliation of account exceptions to meet established department Service Level Agreements (SLAs).
• Communicates with internal divisions/departments regarding outstanding exceptions, following established escalation procedures.
• Clears discrepancies identified in the balancing process. Posts and maintains nonmonetary financial transactions to the general ledger and various systems.
• Serves as escalation point and subject-matter-expert for less senior team members. Answers questions and assists with resolving more complex issues or transactions. Provides training and ensures work is completed efficiently.
• Verifies sign off sheets are completed, indicating that each account has been balanced, exceptions worked, and that a balanced reconciliation is saved. Prepares, edits and distributes corrections needed to verify process.
• Periodically reviews department documentation, policies and procedures as assigned.
• Recommends process improvements to enhance efficiency, quality and client service.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate.
• Assist other team members as needed to ensure delivery of distinctive service.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education: Team Members degree with completion of coursework in accounting OR an equivalent combination of education and experience

Minimum Experience:Four years of accounting experience in a banking operations environment Sit Regularly

Required Knowledge, Skills & Abilities:

• Stand or Walk Regularly
• Talk and Hear Regularly
• Climb, Bend, Kneel, Crouch, or Crawl Regularly
• Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
• Use of Hands/ability to reach

Synovus is an equal opportunity employer committed to fostering an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants with Disabilities: All interested and qualified candidates are invited to apply for employment opportunities with Synovus. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at [e-mail] .

Pinnacle Bank, a Tennessee bank, d/b/a Synovus Bank