Operations & Process Improvement Specialist

DOWC; Parsippany-Troy Hills (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

PTO & Sick Time

On-site cafeteria

Health benefits

401k matching

Annual gala & awards

Job summary

DOWC in Parsippany, NJ is seeking a highly organized Business Operations Specialist to support daily operations, client service, and process improvements across the organization. You’ll work with leadership and cross-functional teams to document workflows, track deadlines, and streamline policies while maintaining accuracy and confidentiality.

The ideal candidate has a bachelor’s degree and 1–4 years in business operations or professional services, with strong communication, problem-solving, and

Qualifications

• Bachelor’s degree in business, finance, insurance, legal, or related field preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support day-to-day business operations and ensure processes are completed accurately and efficiently.
• Document, maintain, and improve policies, procedures, and workflows.
• Coordinate client documentation, corporate documents, and compliance materials.
• Track deadlines, deliverables, and outstanding items to meet KPIs.
• Assist with onboarding clients and ongoing account administration.
• Develop knowledge of corporate structures, products, and regulatory requirements.
• Support regulatory filings and internal reporting.

Skills

Organizational skills

Communication skills

Analytical thinking

Problem solving

MS Office proficiency

Independent work

Team collaboration

Education

Bachelor’s degree in business, finance, insurance, legal, or related field

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Job description

DOWC in Parsippany, NJ is seeking a highly organized Business Operations Specialist to support daily operations, client service, and process improvements across the organization. You’ll work with leadership and cross-functional teams to document workflows, track deadlines, and streamline policies while maintaining accuracy and confidentiality.

The ideal candidate has a bachelor’s degree and 1–4 years in business operations or professional services, with strong communication, problem-solving, and