Operations PM for Global Data Partners | Flexible Hours

DeepReach AI; San Jose (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

DeepReach is building the world’s largest real-world data business network for Physical AI. We’re creating a new profession: Data Business Entrepreneur, and seek an exceptional Operations Program Manager to scale this network in the U.S.

You’ll own a portfolio of Data Partners from onboarding through long‑term growth, acting as builder, coach, negotiator, and problem solver. This role requires strong execution, organization, and cross‑functional collaboration.

Qualifications

• 3–7+ years of Operations, Program Management, Marketplace Operations, Trust & Safety Operations, or Vendor Operations experience
• Experience at a fast-growing internet platform, marketplace, or AI company
• Highly execution-oriented with exceptional ownership
• Extremely organized and detail-oriented
• Strong analytical and problem-solving skills
• Excellent written and verbal communication
• Comfortable working in an ambiguous, fast-changing startup environment
• Flexible working hours and willing to go above and beyond to achieve team goals
• Strong sense of accountability—you own outcomes, not just tasks
• High energy, resilient, and proactive
• Spanish fluency (spoken and written)
• Experience in LLM data annotation, RLHF, data operations, or AI training data programs
• Experience interpreting complex annotation guidelines or operational SOPs
• Experience managing distributed vendors, contractors, or marketplace participants
• Experience working with international teams
• Comfortable reviewing contracts and negotiating operational partnerships

Responsibilities

• Recruit, evaluate, and onboard new Data Partners (DPs)
• Interpret customer data collection guidelines and translate them into clear operational instructions
• Train DPs to execute high-quality data collection projects
• Negotiate commercial terms and operational agreements with partners
• Drive DP activation, conversion, engagement, and long‑term retention
• Track operational KPIs including active devices, accepted hours, DP utilization, and quality metrics
• Identify bottlenecks and solve operational issues quickly
• Coordinate with Product, Engineering, and Customer Success teams to continuously improve operational efficiency
• Build scalable operational playbooks as DeepReach expands globally

Skills

Operations

Program Management

Marketplace Operations

Trust & Safety Operations

Vendor Operations

Communication

Analytical thinking

Ownership

Job description

DeepReach is building the world’s largest real-world data business network for Physical AI. We’re creating a new profession: Data Business Entrepreneur, and seek an exceptional Operations Program Manager to scale this network in the U.S.

You’ll own a portfolio of Data Partners from onboarding through long‑term growth, acting as builder, coach, negotiator, and problem solver. This role requires strong execution, organization, and cross‑functional collaboration.