Global Data Operations Lead: Expansion & Launch

figure.ai; San Jose (CA); On-site; USD 100,000 - 160,000; Full time

Job summary

Figure, an AI robotics company based in North San Jose, CA, is seeking a Data Operations Lead to drive the expansion of data operations sites worldwide. You will build the team and playbook needed to launch new geographies, including entity setup, facilities, partnerships, and community building.

You will partner with engineering, product, and ops to develop the required hardware, software, and operations systems, and you will own the expansion dashboard to monitor performance and resolve

Qualifications

• 5–10 years in operations roles at startups and/or global corporations.
• Experience standing up new locations in international markets.
• Demonstrated ability to own outcomes.
• Exceptional written and verbal communication skills.
• Experience working across cultures or in international markets.
• Highly organized with strong project management instincts, comfortable managing multiple sites, partners, and workstreams simultaneously and keeping all plates spinning.
• A commitment to 5 days/week in-office collaboration.

Responsibilities

• Lead the global expansion team that stands up new data operations sites, owning launches from site selection through steady-state handoff to local operators.
• Identify and launch in new geographies, managing entity setup, localization, facilities, partnerships, and community building to establish presence in target regions.
• Build and continuously improve the expansion playbook: the repeatable systems, SOPs, and tooling that make each new site launch faster and more reliable than the last.
• Coordinate with engineering, product, and ops to develop the new hardware, software, and operational systems each site needs.
• Own the expansion dashboard, tracking volume, quality, and throughput across sites daily, identifying bottlenecks, and shipping operational fixes fast.
• Source, negotiate, and manage relationships with local partners, agencies, and vendors to accelerate market entry and growth.
• Serve as the connective tissue between new sites and internal teams, surfacing hardware and software friction, translating field feedback into actionable product improvements, and advocating for your team’s needs.
• Hire, develop, and lead the people running launches, growing the team as expansion accelerates.

Job description

Figure, an AI robotics company based in North San Jose, CA, is seeking a Data Operations Lead to drive the expansion of data operations sites worldwide. You will build the team and playbook needed to launch new geographies, including entity setup, facilities, partnerships, and community building.

You will partner with engineering, product, and ops to develop the required hardware, software, and operations systems, and you will own the expansion dashboard to monitor performance and resolve