Remote Data Ops Delivery Lead & Quality Assurance

DeepReach AI; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Equity

Health, dental, and vision insurance

401(k)

Flexible PTO

Remote or hybrid

Visa sponsorship and transfer support

Job summary

DeepReach AI is seeking an experienced Delivery Operations lead to own the end-to-end data delivery cycle in the Bay Area. You will assemble, verify, and submit deliveries, produce volume and coverage reports, and triage customer feedback to drive remediation with vendors.

You will manage vendor input, track quality trends, and ensure compliance with localization and labeling requirements while maintaining detailed device fleet records. This role offers growth and impact in a fast-growing team.

Qualifications

• 5+ years in data operations, program management, or delivery management for a data-intensive product.
• Owned a recurring delivery scored against external acceptance criteria.
• Analytically fluent: SQL, spreadsheets, distribution dashboards; can compute a coverage gap unassisted.
• Managed external vendors or a distributed workforce, including quality feedback loops.
• Excellent written communication.
• Comfortable with moving specifications and taxonomy changes.
• High tolerance for detail.

Responsibilities

• Own the recurring delivery cycle: assemble, verify, submit, confirm.
• Produce delivery reports: volume, coverage summary, known issues.
• First responder to customer feedback — triage findings, route defects, own remediation.
• Review and approve or reject vendor-proposed scope against guideline; provide actionable feedback.
• Track compliance: pre-approval submissions for restricted locations, metadata completeness, labeling correctness, device fleet records.

Skills

Data operations

Program management

Delivery management

Tools

SQL

Job description

DeepReach AI is seeking an experienced Delivery Operations lead to own the end-to-end data delivery cycle in the Bay Area. You will assemble, verify, and submit deliveries, produce volume and coverage reports, and triage customer feedback to drive remediation with vendors.

You will manage vendor input, track quality trends, and ensure compliance with localization and labeling requirements while maintaining detailed device fleet records. This role offers growth and impact in a fast-growing team.