Operations Performance Coordinator

LSG Lufthansa Service Holding AG; San Diego (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

SkyChefs, a long-standing aviation catering provider, seeks an Operations Performance Coordinator in San Diego to input customer data into CBase/Link systems, and to deliver production and packing reports for operations. The role requires clerical experience, strong Excel skills, and the ability to work on on-site teams across shifts.

Responsibilities include creating reports, handling payroll adjustments, and maintaining orderly files while collaborating with management.

Qualifications

• Base knowledge of Excel, ARIS, LINK and CPS.
• Excellent analytical skills, attention to detail.
• Minimum 1 year clerical experience and basic computer knowledge.
• Excellent problem solving skills and ability to make decisions independently.
• Excellent interpersonal skills and teamwork.
• Willing to work flexible shifts and schedules.
• Proven ability to handle multiple tasks and priorities.
• Strong record of dependable attendance.

Responsibilities

• Advise management at all levels through effective communications.
• Create reports and provide production-related documentation.
• Support departments, including payroll adjustments.
• Prepare flight Production paperwork and keep records updated.
• Perform clerical duties and maintain organized files.
• Work independently or with a team on special projects.
• Manage time and attendance and scheduling tasks.
• Update knife locker and other system records as required.

Skills

Excel

Analytical skills

Clerical experience

Problem solving

Interpersonal skills

Flexible shifts

Multi-tasking

Leadership

Attendance

Education

High School Diploma or equivalent

Tools

ARIS

LINK

CPS

Job description

Job Title:Operations Performance Coordinator
Job Location:San Diego-USA-92102
Work Location Type:On-Site
Salary Range:$18.32 - 27.83 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Position responsible for inputting customer’s data accurately into the CBase/Link systems in a timely manner. Provide production and packing reports to operations.

Main Accountabilities

Effective communication in order to advise all levels of management

• Responsible for creating reports
• Responsible for providing general support, missing payroll adjustments
• Produce flight Production paperwork
• Assist the departments as assigned
• Perform clerical duties as assigned
• Keep all files up-to-date, stored and labeled for easy and immediate reference
• Work independently and within a team on special projects.
• Work well with others
• Complete other duties as assigned.
• Employees Time and Attendance. Any missing punches, Leave Adjustments & Historical
• Employees Shift Bid Schedules, Vacation Bids
• Knife locker Updates in System

Knowledge, Skills and Experience

• Base knowledge of Excel, ARIS, LINK and CPS.
• Excellent analytical skills, attention to detail.
• Minimum 1year clerical experience and basic computer/technical knowledge
• Excellent problem solving skills and ability to make decisions on own.
• Excellent interpersonal skills with the ability to participate as a team member.
• Willing to work flexible shifts and schedules
• Proven ability to handle multiple tasks and prioritize to business and objectives
• A successful record of performance which demonstrates leadership, process improvement skills.
• Excellent attendance record
• High School Diploma or equivalent
• 3-5 years’ clerical experience and basic computer/technical knowledge
• Familiar with Sky Chefs projects a plus
• Ability to work with minimum supervision
• Strong analytical, verbal, written, interpersonal and organizational skills
• Ability to work in a fast paced environment with large groups – must be flexible

SkyChefs is an EEO and Affimative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Affimative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.