Operations Supervisor

LSG Lufthansa Service Holding AG; San Diego (CA); On-site; USD 68,000 - 85,000; Full time

Job summary

SkyChefs in San Diego is seeking an Operations Supervisor to lead a production team onsite, drive performance, and ensure on-time catering for flights. You will coach staff, enforce safety standards, and coordinate with quality and regulatory requirements to meet customer expectations.

The role requires a bachelor’s degree or equivalent, 1–3 years of related experience, and strong communication skills. A hands-on leader who fosters teamwork and continuous improvement will thrive in this

Qualifications

• Bachelor’s degree or equivalent knowledge required.
• Proven problem solving and leadership skills.
• Strong interpersonal and communication abilities.
• Excellent verbal, written and organizational skills.
• Proficient with Microsoft Office and Windows applications.

Responsibilities

• Lead a production/food service team to meet schedules and quality targets.
• Coach staff, monitor performance, and promote safety and productivity.
• Ensure compliance with FDA, USDA, OSHA, EPA, HACCP, and DOT regulations.
• Oversee planning, staffing, and on-time delivery for flights and catering.

Skills

Leadership

Interpersonal communication

Problem solving

Verbal and written communication

Multi-tasking

Office suite

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Title:Operations Supervisor
Job Location:San Diego-USA-92102
Work Location Type:On-Site
Salary Range:$68,338.70 - 85,423.59

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

We are seeking an energetic, people-focused leader who thrives in a fast-paced production environment and is passionate about developing and motivating teams. The ideal candidate will lead a diverse workforce dedicated to delivering high-quality products while consistently meeting customer expectations, safety standards, and production goals.

This individual will play a highly visible role on the production floor, driving employee engagement, accountability, and operational excellence. Responsibilities include monitoring performance, coaching team members, promoting a strong culture of safety, and actively supporting company initiatives related to safety, quality, productivity, and continuous improvement. The successful candidate will be a hands‑on leader who fosters teamwork, encourages open communication, and leads by example to achieve both operational and customer success.

Main Accountabilities

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications

SkyChefs is an EEO and Aff­irmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Aff­irmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.