Operations & Partnerships Associate — Hybrid/Remote

Blue Cross NC; Durham (NC); Hybrid; USD 61,000 - 97,000; Full time

Benefits offered by this job

Work-life balance

Medical, dental, and vision coverage

401k match with company contribution

Tuition reimbursement

Job summary

Blue Cross NC is seeking a Business Operations Advisor to provide operational leadership and coordination for commercial pharmacy member and provider communications. This role acts as a central point across internal teams, vendors, and business partners to ensure accurate, timely, and compliant delivery of communications.

You will coordinate end-to-end execution, manage workflows, gather and interpret operational data, and support planning initiatives to drive efficiency and effectiveness across

Qualifications

• Bachelor's degree or advanced degree required.
• 0-2 years of related field experience.
• In lieu of degree, 3+ years of related experience.
• Strong organizational and analytical skills.
• Ability to coordinate cross-functional teams and vendors.

Responsibilities

• Coordinate end-to-end operational execution of commercial pharmacy member and provider communications.
• Manage intake, prioritization, timelines, and workflows for timely delivery.
• Facilitate cross-functional approvals with multiple internal teams.
• Track milestones, risks, and escalation needs for projects.
• Develop reporting and insights to support planning and decisions.
• Coordinate vendor activities and monitor deliverables.

Education

Bachelor's degree or advanced degree

Job description

Blue Cross NC is seeking a Business Operations Advisor to provide operational leadership and coordination for commercial pharmacy member and provider communications. This role acts as a central point across internal teams, vendors, and business partners to ensure accurate, timely, and compliant delivery of communications.

You will coordinate end-to-end execution, manage workflows, gather and interpret operational data, and support planning initiatives to drive efficiency and effectiveness across