Senior Operations & Strategy Lead — Hybrid-Flex

Habitat For Humanity Of Durham; United States; Hybrid; USD 89,000 - 143,000; Full time

Benefits offered by this job

Health benefits and wellness programs

Parental leave and surrogacy support

Tuition reimbursement and career dev.

401(k) match

Job summary

Blue Cross NC in the United States is seeking a Senior Business Operations Advisor to provide advanced business and operational support, including strategic planning, workforce planning, budgeting, reporting and data analysis to inform organizational decisions.

You will lead planning processes, manage cross‑functional projects, strengthen partnerships with stakeholders, and help shape operational excellence in our Hybrid‑Flex work environment with a competitive benefits package.

Qualifications

• Bachelor's degree or advanced degree required.
• 5+ years of related field experience.
• In lieu of degree, 7+ years of related field experience.

Responsibilities

• Lead strategic planning processes and facilitate stakeholder communication.
• Coordinate departmental events and leadership planning sessions.
• Oversee workforce planning, headcount forecasting and budget alignment.
• Drive SOP adoption and change management across departments.
• Manage strategic projects, evaluate opportunities and report progress.
• Analyze data, consolidate reporting, and provide KPI insights.
• Build and strengthen cross-functional business partnerships.

Skills

Business Operation Management

Change Management

Client Vendor Relationship

Operations Management

Organizational Strategic Planning

Partnership Strategy

People Management

Process Improvements

Staffing Operations

Strategic Consulting

Education

Bachelor's degree or advanced degree

Job description

Blue Cross NC in the United States is seeking a Senior Business Operations Advisor to provide advanced business and operational support, including strategic planning, workforce planning, budgeting, reporting and data analysis to inform organizational decisions.

You will lead planning processes, manage cross‑functional projects, strengthen partnerships with stakeholders, and help shape operational excellence in our Hybrid‑Flex work environment with a competitive benefits package.