Operations & Office Coordinator

Home Instead; Baxter (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

Home Instead in Baxter, MN seeks an organized Office Coordinator to support the Home Team with administrative, operational, and technology tasks. You will maintain client and caregiver records, handle inquiries, and ensure efficient office operations in a professional setting.

The role emphasizes confidentiality, strong communication, and proficiency with Microsoft Office 365, Outlook, Excel, and Teams. On-site presence and reliability are important for daily duties and team collaboration.

Qualifications

• High school diploma or equivalent required; additional education in business admin or office management preferred.
• Demonstrated experience with Microsoft Office and multiple software platforms.

Responsibilities

• Serve as a welcoming first point of contact for clients, Care Professionals, visitors, applicants, vendors, and community partners.
• Answer incoming calls in a friendly, professional manner, providing timely answers or next steps.
• Provide administrative and operational support to the Home Team.
• Maintain accurate client and Care Professional information within company systems.
• Maintain organized records and ensure confidentiality of sensitive information.
• Coordinate office supplies, equipment, postage, and day-to-day needs.
• Support start-of-service and end-of-service administrative processes.

Skills

Organizational skills

Attention to detail

Excellent communication

Phone etiquette

Confidentiality

Independent work

Education

High school diploma or equivalent

Business administration/office management preferred

Tools

Microsoft Office 365

Outlook

Excel

Teams/cloud-based systems

Job description

Home Instead in Baxter, MN seeks an organized Office Coordinator to support the Home Team with administrative, operational, and technology tasks. You will maintain client and caregiver records, handle inquiries, and ensure efficient office operations in a professional setting.

The role emphasizes confidentiality, strong communication, and proficiency with Microsoft Office 365, Outlook, Excel, and Teams. On-site presence and reliability are important for daily duties and team collaboration.