Office Coordinator: Home Care Admin and Onboarding

Senior Helpers Parent Account; Silver Spring (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401K

Growth opportunities

Job summary

Senior Helpers of Silver Spring is seeking a dependable Office Coordinator to support daily administrative operations. You will manage inquiries, maintain records, assist with client intake, coordinate caregiver onboarding paperwork, and aid payroll preparation.

The ideal candidate is detail-oriented, organized, and communicates warmly with clients, families, and team members. This role offers competitive pay and benefits, with a focus on accuracy, discretion, and strong teamwork in a

Qualifications

• Strong organizational skills with attention to detail.
• Clear, friendly, professional communication by phone and writing.
• Ability to manage multiple tasks and priorities.
• Ability to work independently in a small-office environment.
• Experience with Microsoft 365 and electronic recordkeeping/scheduling systems; WellSky a plus.
• Discretion with confidential information.
• Bilingual in Spanish and English preferred.

Responsibilities

• Answer calls, emails, and inquiries professionally and warmly.
• Record leads accurately and follow up to convert prospects to clients.
• Schedule client assessments and share details with the team.
• Track paperwork, service agreements, payments, and deposits before services begin.
• Maintain accurate and confidential client, caregiver, and personnel files.
• Coordinate caregiver onboarding and orientation; track credentials and expirations.
• Review timecards, mileage, and reimbursements before payroll deadlines; flag discrepancies.
• Manage office calendars, supplies, vendors, and trackers.
• Update Care Coordinator/management on start dates and paperwork status.
• Assist management with reports, documentation, and special projects as needed.

Skills

Organizational skills

Communication skills

Multitasking

Independent work

Bilingual (Spanish/English)

Tools

Microsoft 365

WellSky

Job description

Senior Helpers of Silver Spring is seeking a dependable Office Coordinator to support daily administrative operations. You will manage inquiries, maintain records, assist with client intake, coordinate caregiver onboarding paperwork, and aid payroll preparation.

The ideal candidate is detail-oriented, organized, and communicates warmly with clients, families, and team members. This role offers competitive pay and benefits, with a focus on accuracy, discretion, and strong teamwork in a