Operations & Marketing Lead

Chicago Public Schools; Chicago (IL); On-site; USD 80,000 - 103,000; Full time

Job summary

Chicago Public Schools seeks a Business Operations Administrator in Chicago to lead operational workflows across OSD, ensuring SOP and compliance updates while supporting data-driven marketing campaigns. You will supervise a team, optimize cross-functional processes, and guide district communications.

The role requires a Bachelor’s degree and 5+ years in program operations, with 3+ years in multi-channel digital marketing and public messaging in a large public institution or school setting.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Ability to work effectively in a culturally and educationally diverse environment.
• Strong written and verbal communication for public messaging.
• Experience with data-informed marketing campaigns and cross-functional collaboration.

Responsibilities

• Leads operational workflows to update procedures, SOPs, and communications with emphasis on district compliance.
• Supervises and develops a team, tracks metrics, and ensures project deadline adherence.
• Leads targeted, data-informed digital marketing initiatives and social media messaging for OSD.
• Collaborates across CPS teams to maintain public communications, training manuals, and digital engagement channels.
• Partners with OSD departments to execute recruitment campaigns and strengthen retention strategies.
• Manages fiscal allocations and operational frameworks to support OSD initiatives.
• Performs other duties as assigned.

Job description

Chicago Public Schools seeks a Business Operations Administrator in Chicago to lead operational workflows across OSD, ensuring SOP and compliance updates while supporting data-driven marketing campaigns. You will supervise a team, optimize cross-functional processes, and guide district communications.

The role requires a Bachelor’s degree and 5+ years in program operations, with 3+ years in multi-channel digital marketing and public messaging in a large public institution or school setting.