Operations Manager

PCC Logistics; Compton (CA); Híbrido; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Paycom - ATS is seeking an experienced Operations Manager to lead warehouse and fulfillment operations, driving productivity, safety, and customer satisfaction.

You will oversee daily warehouse, fulfillment, and transportation activities, manage labor and costs, and lead coaching and training for the team while ensuring OSHA compliance and WMS accuracy.

Formación

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficiency with Warehouse Management Systems (WMS) and operational technology.
• Experience managing labor productivity and operational KPIs.
• Bachelor's Degree preferred; 5+ years of operations management experience.

Responsabilidades

• Oversee daily warehouse, fulfillment, and transportation operations.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Monitor KPIs and implement process improvements to increase efficiency and service levels.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.

Conocimientos

Analytical skills

Communication

WMS proficiency

Team leadership

Project management

KPI management

Educación

Bachelor's degree

Descripción del empleo

## DescriptionWe are seeking an experienced Operations Manager to lead warehouse and fulfillment operations while driving productivity, safety, and customer satisfaction.### **Key Responsibilities*** Oversee daily warehouse, fulfillment, and transportation operations.* Manage labor, staffing, productivity, and operational costs.* Lead employee relations, including hiring, coaching, performance management, and training.* Monitor KPIs and implement process improvements to increase efficiency and service levels.* Ensure compliance with OSHA, safety regulations, and company policies.* Maintain WMS accuracy, inventory control, and operational reporting.* Partner with customers and internal teams to resolve issues and improve service.* Manage labor, staffing, productivity, and operational costs.* Lead employee relations, including hiring, coaching, performance management, and training.* Analyze KPIs and implement continuous improvement initiatives to increase efficiency and profitability.* Ensure compliance with OSHA, safety regulations, and company policies.* Maintain WMS accuracy, inventory control, and operational reporting.* Partner with customers and internal teams to resolve issues and improve service.## Qualifications### **Required Skills*** Strong analytical and problem-solving abilities.* Excellent verbal and written communication skills.* Proficiency with Warehouse Management Systems (WMS) and operational technology.* Ability to lead teams in a fast-paced logistics environment.* Strong organizational and project management skills.* Experience managing labor productivity and operational KPIs.### **Education & Experience*** Bachelor's Degree preferred.* Minimum of 5 years of operations management experience within warehousing, fulfillment, logistics, transportation, or supply chain environments.* Experience managing employee relations and workforce development.* Strong background in fulfillment operations, inventory management, warehouse distribution, and transportation logistics preferred.