General Manager

Synergy Co; Bridgeview (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Synergy Co in Bridgeview, IL seeks a General Manager to oversee the end-to-end operation of a multi-shift distribution network, driving on-time delivery, inventory accuracy, safety, and quality across two sites.

You will lead managers and staff, develop SOPs, manage P&L, and partner with Finance, HR, Sales and Support to optimize costs and performance, while ensuring secure, compliant facilities and timely customer communication.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 8+ years of operations, warehouse, supply management, or logistics leadership.
• 5+ years in a 3PL or warehouse distribution environment with multi-client and P&L responsibility.

Responsibilities

• Drives business results by managing performance and profitability of the sites.
• Builds cross-functional partnerships with Finance, HR, and Sales and Support teams.
• Develops and maintains SOPs for each department and location.
• Manages staff recruitment, onboarding, and mentoring.
• Oversees P&L and financial accountability; analyzes financial reports to guide strategy.
• Ensures on-time delivery, safety, inventory accuracy, and quality across sites.

Skills

Team leadership

P&L management

Budgeting

Data-driven decisions

Cross-functional collaboration

Distribution operations

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft 365

Teams

Outlook

Job description

This position will manage the overall operation of multi-shift distribution, ensuring efficient and cost-effective operations, safety, on-time delivery, inventory accuracy, and quality. Responsible for the overall performance of the customer and 2 sites, including metrics, KPIs, financials, and personnel.

General Duties and Responsibilities:

• Drives business results by continuously managing the performance and profitability of the sites.
• Builds and maintains cross-functional partnerships with Finance, Human Resources, and Sales and Support teams.
• Develop, implement, and maintain advanced distribution technologies and strategic plans to optimize processes and reduce costs.
• Lead and mentor a team of managers and staff, fostering a culture of continuous improvement.
• Prepare and manage the P&L, ensuring cost-effective operations and financial accountability.
• Leverage financial reports and other business data to assess the effectiveness of distribution strategies and make data-driven decisions
• Communicate with customers, vendors and team members to ensure customer commitments are met.
• Develop and maintain Standard Operating Procedures (SOPs) for each assigned department and warehouse location.
• Interview, hire, onboard, train, and mentor the staff.
• Assess individual and team capability to ensure talent is in place to accomplish current and future work
• Manage facilities layout and updates, equipment requirements, and capacity planning for future business and company goals.
• Evaluate and improve facility usage, inventory management, and supply chain functions and practices.
• Inspect facilities and work sites to ensure that they are safe, fully functioning, and high-yielding
• Lead team building exercises to promote training and overall employee well-being
• Provide strong and timely communication to all customers and suppliers as required.
• Provide regular performance and planning updates to the executive leadership team
• Responsible for location security calls and issues outside of normal operating business hours.

Requirements:

• Bachelor’s degree or at least 12 years of Operations, Warehouse, Supply Management, or Logistics experience.
• At least 8 years of multi-team building, quality control, budgeting, training, and performance-based environment experience.
• At least 5 years’ experience in a 3PL or warehouse distribution environment with multi-client and P&L responsibility
• Ability to work in a fast-paced, high-speed environment, follow standardized work, and adhere to safe work practices in a continuous improvement environment.
• Experience and competence with computers including Microsoft 365, Teams, and Outlook.
• Ability to use a pallet jack and other basic warehouse equipment.
• The General Manager is required to be on call for location security during non- business hours.