Operations Manager (Remote)

DaVita Inc.; Federal Way (WA); Remote; USD 82,000 - 122,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead a dynamic team focused on negotiating patient agreements. This role emphasizes operational excellence, ensuring compliance, and driving continuous improvement through effective project management. You will collaborate with various stakeholders to meet contract obligations and enhance team performance. Join a forward-thinking organization that values community and belonging, and offers comprehensive benefits from day one. If you're passionate about healthcare and operational leadership, this opportunity is perfect for you.

Benefits

Medical, dental, vision benefits

401(k) match

Paid time off

EAP counseling sessions

Maternity/Paternity leave

Professional development programs

Qualifications

• 5+ years of experience managing projects or teams.
• Proven experience in driving operations against KPIs.
• Experience in healthcare contracting preferred.

Responsibilities

• Leads daily operations to drive progress toward KPIs.
• Ensures compliance in negotiated agreements.
• Manages relationships with stakeholders and negotiators.

Skills

Operations Management

Data Analysis

Team Leadership

Project Management

Stakeholder Management

Education

Bachelor’s degree in related discipline

Tools

Contract Lifecycle Management Systems

Job description

Posting Date

05/01/20253201 S 323rd St,Federal Way,Washington,98001-5023,United States of America

GENERAL PURPOSE OF THE JOB

The Operations Manager role manages a team that negotiates Single Patient and Multi-Patient Agreements for the Payor Partnerships team. You will be focused on ensuring high quality and high volume throughput from the team to enable patients to treat at DaVita and oversee projects that continuously improve our operations as measured against our key performance indicators.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Operations leadership: Leads and directs daily work of teammates to drive progress toward KPIs and team goals using multiple data and workflow management systems
• Compliance leadership: Ensures that agreements being negotiated are compliant to relevant regulations
• People management: Provide leadership and ensures continuous learning to direct reports.
• Stakeholder management: Influences and collaborates with leaders in other lanes and organizations like negotiators, analysts, legal department, and payors to strategically manage relationships and ensure contract obligations are met.
• Project management leadership: Applies project and change management principles to lead continuous improvement projects

MINIMUM QUALIFICATIONS

• Bachelor’s degree in related discipline or equivalent experience required
• Proven experience in driving operations against KPIs
• At least five (5) years of experience managing projects or teams
• Proficiency in analyzing data and creating KPIs
• Experience navigating workflow systems (i.e., contract lifecycle management systems)
• Healthcare and/or contracting experience preferred
• Lean or Six Sigma experience preferred
• Travel required: up to 15%

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-JS3

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$82,800.00-$121,600.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.