Operations Manager: People & Performance Leader

Amazon; Charlotte (NC); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon announces an Operations Manager role at our Charlotte, NC facility. You will lead and develop a team of salaried and hourly talent, drive safety, quality, attendance, and performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

As an operations leader, you’ll balance productivity with customer delivery promises, while coaching your team through shifts in a dynamic environment. The role emphasizes leadership and data-informed decision making.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.

Responsibilities

• Lead salaried and hourly workforce.
• Mentor and motivate the team to maintain safety, quality and performance.
• Drive productivity improvements through data-driven decisions and problem-solving.
• Ensure on-time delivery and coordinate with cross-functional teams.

Skills

People management

Team leadership

Lean methodologies

Education

Bachelor's degree

Job description

Amazon announces an Operations Manager role at our Charlotte, NC facility. You will lead and develop a team of salaried and hourly talent, drive safety, quality, attendance, and performance, and partner with Safety, Engineering, Loss Prevention, and HR to meet business goals.

As an operations leader, you’ll balance productivity with customer delivery promises, while coaching your team through shifts in a dynamic environment. The role emphasizes leadership and data-informed decision making.