Operations Manager-Memorial City

Victoria's Secret; Houston, Northern (TX, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Victoria's Secret in Houston seeks an Operations Manager to drive store-wide operational execution and maintain a consistent, ready-for-store environment. You will own shipments, replenishment, inventory, and back-of-house efficiency while leading a team of Selling Associates and supporting floorset launches.

As a values-based leader, you will coach teams, uphold safety and visual standards, and collaborate with partners to ensure seamless daily operations and strong asset protection.

Qualifications

• Experience in retail operations and store leadership.
• Ability to manage shipments, replenishment, and inventory.
• Strong collaboration with cross-functional partners.
• Commitment to company policies and procedures.

Responsibilities

• Ensure shipment, replenishment, and inventory processes are executed consistently.
• Oversee back-of-house organization and operational efficiency.
• Maintain inventory accuracy and compliance with standards.
• Uphold cleanliness, safety, and asset protection standards.
• Support floorsets and product launches.
• Direct reports including Selling Associates and leadership development.
• Lead in higher volume or more complex environments.

Skills

Operations management

Inventory control

Team leadership

Visual merchandising

Process improvement

Job description

A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Key Responsibilities

The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness. Specifically, this role owns:

• Execution of shipment, replenishment, and inventory processes
• Back-of-house organization and operational efficiency
• Inventory accuracy and operational compliance
• Cleanliness, safety, and asset protection standards
• Support of floorsets and product launches
• Identification and resolution of operational gapsli>
• Direct reports, including Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned