Operations Manager - Lead Teams, Drive Efficiency

Amazon; Arlington Heights (IL); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Arlington Heights, IL to lead a mixed team of salaried and hourly staff, focusing on safety, productivity, attendance, and performance. You will guide teams with data-driven decisions and collaborate across Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business goals.

Responsibilities include mentoring staff, leading large projects, and balancing workload across shifts while maintaining customer delivery promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Arlington Heights, IL to lead a mixed team of salaried and hourly staff, focusing on safety, productivity, attendance, and performance. You will guide teams with data-driven decisions and collaborate across Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business goals.

Responsibilities include mentoring staff, leading large projects, and balancing workload across shifts while maintaining customer delivery promises.