Operations Manager: Lead Team, Drive Results & Service

Auto Driveaway Transport Logistics; Plano (TX); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation and Wellbeing Days

Life Insurance

Job summary

Auto Driveaway is seeking an energetic, safety-focused Operations Manager to run daily operations at our Plano, TX location. You’ll lead the onsite team, own performance, and manage a P&L while keeping customers happy.

This salaried, Monday–Friday, 8–5 role requires you to supervise drivers and coordinators, plan daily pickups, ensure timely updates, and drive improvements in a robust driveaway operation.

Qualifications

• Proven experience leading and developing a team in hands-on environments.
• Ability to manage multiple people and hold a location accountable to results.
• Strong prioritization, accuracy, and task execution.
• Excellent communication, problem-solving, and customer-service mindset.
• Comfort with Excel and learning new software quickly.
• Active driver's license and clean MVR; willingness to travel 2–3 times/year.

Responsibilities

• Lead and motivate onsite team, including two coordinators and drivers.
• Plan the day: assign drivers to pickups/deliveries to meet client needs.
• Keep customers updated on timing and keep jobs on track.
• Inspect vehicles, arrange needed services, and approve work.
• Track active vehicle services in our cloud-based system.
• Manage relationships with local service vendors to ensure quality.
• Complete title/registration work for Auto Driveaway and clients.
• Review daily reports in Excel to close service gaps and improve ops.
• Ensure compliance with FMCSR/state/local rules and protect assets.
• Manage drivers under company policies and assist in contingency planning.
• Safely operate company/client vehicles as needed.

Skills

Team leadership

People management

Excel proficiency

Customer service mindset

Problem solving

Multitasking

Communication skills

Positive attitude

Travel readiness

Valid driver's license

Tools

Excel

Job description

Auto Driveaway is seeking an energetic, safety-focused Operations Manager to run daily operations at our Plano, TX location. You’ll lead the onsite team, own performance, and manage a P&L while keeping customers happy.

This salaried, Monday–Friday, 8–5 role requires you to supervise drivers and coordinators, plan daily pickups, ensure timely updates, and drive improvements in a robust driveaway operation.