Operations Manager

Auto Driveaway Transport Logistics; Plano (TX); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation and Wellbeing Days

Life Insurance

Job summary

Auto Driveaway is seeking an energetic, safety-focused Operations Manager to run daily operations at our Plano, TX location. You’ll lead the onsite team, own performance, and manage a P&L while keeping customers happy.

This salaried, Monday–Friday, 8–5 role requires you to supervise drivers and coordinators, plan daily pickups, ensure timely updates, and drive improvements in a robust driveaway operation.

Qualifications

• Proven experience leading and developing a team in hands-on environments.
• Ability to manage multiple people and hold a location accountable to results.
• Strong prioritization, accuracy, and task execution.
• Excellent communication, problem-solving, and customer-service mindset.
• Comfort with Excel and learning new software quickly.
• Active driver's license and clean MVR; willingness to travel 2–3 times/year.

Responsibilities

• Lead and motivate onsite team, including two coordinators and drivers.
• Plan the day: assign drivers to pickups/deliveries to meet client needs.
• Keep customers updated on timing and keep jobs on track.
• Inspect vehicles, arrange needed services, and approve work.
• Track active vehicle services in our cloud-based system.
• Manage relationships with local service vendors to ensure quality.
• Complete title/registration work for Auto Driveaway and clients.
• Review daily reports in Excel to close service gaps and improve ops.
• Ensure compliance with FMCSR/state/local rules and protect assets.
• Manage drivers under company policies and assist in contingency planning.
• Safely operate company/client vehicles as needed.

Skills

Team leadership

People management

Excel proficiency

Customer service mindset

Problem solving

Multitasking

Communication skills

Positive attitude

Travel readiness

Valid driver's license

Tools

Excel

Job description

Description

Auto Driveaway, one of the largest professional driveaway companies in the US, is seeking an energetic, safety-focused Operations Manager to run daily operations at our Plano, TX location. You'll lead the onsite team, own how the location performs, and build the kind of experience it takes to run a business, from managing a P&L to keeping customers happy.

Auto Driveaway is a leading national provider of professional vehicle relocation services. We primarily serve large corporate fleets, fleet management companies, upfitters, dealerships, and vehicle and truck OEMs with fast, safe, and reliable door-to-door driveaway service nationwide. We accomplish this with a personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, ensuring quality, accountability, and reliability on every trip.

If you've run a store, a restaurant, or a warehouse, you already know the core of this job: lead a team, keep customers happy, and solve whatever the day brings. You don't need a background in vehicle transportation. Our systems, paperwork, and industry rules are all learnable, and we'll train you on them. What we're really after is a strong, hands-on manager who takes pride in running a tight operation.

This is a salaried, Monday-to-Friday, 8-to-5 role.

What you'll own

• Lead and motivate your onsite team, including two logistics coordinators and our professional drivers
• Plan the day: evaluate incoming pickup and delivery requests and assign the right drivers to meet client needs
• Keep customers updated on timing and keep every job on track
• Inspect vehicles coming in and going out, identify any defects, and get the right services (detail, preventative maintenance, body repair) approved and completed
• Track and manage all active vehicle services in our cloud-based system (we'll train you on it)
• Build and manage relationships with local service vendors to keep quality high
• Complete title and registration work at the DMV on behalf of Auto Driveaway and our clients
• Review daily reports in Excel to find where the location can run better, and put action plans in place to close service gaps
• Ensure compliance with all FMCSR, state, and local regulations, and keep company and customer assets secure
• Manage drivers within company personnel policies, and help with emergency contingency planning
• Safely operate company and client vehicles as needed

What you bring

• Proven experience leading and developing a team, in retail, food service, warehouse, or a similar hands-on environment
• Comfortable managing multiple people and holding a location accountable to its results
• The ability to multitask, set priorities, and complete work thoroughly and accurately
• Strong management, people, and communication skills
• Comfort in Excel and the ability to pick up new software quickly
• A customer-service mindset and solid problem-solving instincts
• A positive attitude and a real sense of urgency
• Able to travel 2 to 3 times a year for meetings
• An active driver's license and a clean motor vehicle record (MVR)

Why people take this job

• You run the location and set the pace onsite, with real ownership of how it performs
• You build hands-on business-management experience: P&L, operations, team leadership, and customer relationships
• Monday to Friday, 8 to 5
• Casual, collaborative environment
• Base salary plus quarterly and annual performance incentives

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation and Wellbeing Days
• Life Insurance

Auto Driveaway maintains a smoke-free work environment in accordance with company policy and applicable law.

Auto Driveaway participates in E-Verify to confirm employment eligibility.

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