Operations Manager: Law Firm Systems & Execution

Gawayne Kelly Law; Florida; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Gawayne Kelly Law is seeking an Operations Manager to turn leadership direction into consistent execution in our Pembroke Pines office. This hands-on role partners with the Firm Administrator to keep people accountable, workflows moving, and day-to-day operations running reliably.

You will supervise non-attorney staff, monitor calendars and case pipelines, oversee billing and collections, and lead key projects and software deployments in a small, growth-oriented boutique firm.

Formación

• Bachelor’s degree preferred, but 2-year degree with Paralegal certification acceptable; high school diploma required
• Strong organizational and communication skills, both written and oral
• Comfortable with standard office software and case management tools
• Ability to manage multiple matters independently and exercise sound judgment

Responsabilidades

• Supervise non-attorney staff with clear expectations, feedback, and regular check-ins
• Monitor calendars, tasks, deadlines, case pipelines, and monthly status meetings
• Develop, audit, and train firm policies, procedures, templates, and scripts
• Oversee timekeeping, billing, collections, and payments with dashboards for key metrics
• Lead projects and software implementations to maintain steady daily operations

Conocimientos

Organizational skills

Communication skills

Self-starter

Project management

Time management

Educación

Bachelor’s degree or 2-year degree with Paralegal certification

Herramientas

Case management software

Descripción del empleo

Gawayne Kelly Law is seeking an Operations Manager to turn leadership direction into consistent execution in our Pembroke Pines office. This hands-on role partners with the Firm Administrator to keep people accountable, workflows moving, and day-to-day operations running reliably.

You will supervise non-attorney staff, monitor calendars and case pipelines, oversee billing and collections, and lead key projects and software deployments in a small, growth-oriented boutique firm.