Area Operations Manager — Lead Safety & Delivery

Amazon; Indianapolis (IN); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Parental leave

Job summary

Amazon is seeking an Area Manager in the United States for Indiana. You will lead a 20+ hourly workforce, drive safety, quality and productivity, and ensure on-time delivery. You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to align plans with business objectives and customer expectations.

Applicants should have a Bachelor’s degree or equivalent, experience with process improvements, and strong customer service skills. The role may require weekend/nights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with safety, engineering, loss prevention, QA, HR to meet business objectives.

Skills

Employee management

Performance management

Customer service

Team leadership

Lean / Kaizen / Six Sigma

Education

Bachelor's degree

Bachelor's/Master's in Engineering/Operations/Supply Chain

Job description

Amazon is seeking an Area Manager in the United States for Indiana. You will lead a 20+ hourly workforce, drive safety, quality and productivity, and ensure on-time delivery. You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to align plans with business objectives and customer expectations.

Applicants should have a Bachelor’s degree or equivalent, experience with process improvements, and strong customer service skills. The role may require weekend/nights.