Operations Manager - ITAD / Electronics Recycling

Ernest-Gordon-Recruitment-Limited; Austin (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Ernest-Gordon-Recruitment-Limited is seeking an experienced Operations Manager for an ITAD and electronics recycling site in Austin, TX. You will own day‑to‑day facility operations across receiving, sorting, testing and outbound shipping, ensuring staffing and inventory meet customer SLAs.

You will lead the warehouse team, drive lean improvements (6S, TQM) and maintain a culture of safety and accountability while coordinating with Security, Compliance and Sales to support growth.

Qualifications

• 5+ years of operations leadership in ITAD/electronics recycling or reverse logistics.
• Proven ability to lead and develop a team with focus on safety, accountability and continuous improvement.
• Strong analytical skills with KPIs, dashboards, and ERP or WMS experience.
• Knowledge of data security, chain of custody and relevant certifications (R2v3, ISO, NAID AAA) preferred.

Responsibilities

• Own day-to-day facility operations across receiving, sorting, testing and repair, data sanitization and destruction, warehousing and outbound shipping, ensuring workloads, staffing and inventory meet customer SLAs.
• Drive productivity and continuous improvement by monitoring KPIs and applying lean methodologies (6S, TQM).
• Lead and develop the warehouse team, hiring and coaching staff to deliver results.
• Collaborate with Security, Compliance and Sales to maintain chain of custody and audit readiness.

Skills

Operations leadership

Lean manufacturing

Process improvement

Data analysis

Team development

Safety culture

Tools

ERP/WMS

Excel

Job description

Operations Manager – ITAD / Electronics Recycling (BBBH27628I) Austin, Texas

Salary: USD90000 - USD110000 per annum + +Benefits

Operations Manager – ITAD / Electronics Recycling

Austin, TX | Full-Time | 100% On-Site

Are you an experienced operations leader with a background in ITAD, electronics recycling or reverse logistics looking to manage a brand new site in your vision?

Are you comfortable taking ownership of a new but currently operational facility, leading a team and driving operational performance while maintaining the highest standards of security, compliance and customer service?

This is an opportunity to join a growing, certified IT asset disposition and electronics recycling business as they expand their reach across the US in a newly formed role that will play a key part in scaling the site, improving productivity and ensuring customer commitments are consistently met.

The ideal candidate would have relevant experience as well as bringing a good energy and drive to help develop this site with strong management, organisational skills and ideas to help the continuing success of the organisation.

This is your chance to develop a new site using your experience and knowledge in your vision and help an established ITAD company establish itself truly as an excellent provider in Austin, TX.

THE ROLE:

• Own day-to-day facility operations across receiving, sorting, testing and repair, data sanitization and destruction, resale preparation, recycling, warehousing and outbound shipping, ensuring workloads, staffing, equipment and inventory are effectively managed and customer SLAs are consistently met.
• Drive productivity and continuous improvement by monitoring site KPIs, identifying and removing bottlenecks, improving throughput and turnaround times, standardising SOPs and processes, and applying lean methodologies including 6S, TQM and visual daily management.
• Lead and develop the warehouse team, creating a culture of safety, accountability, ownership and continuous improvement while recruiting, training, coaching and empowering employees to deliver strong operational results.
• Act as the operational leader for the site, partnering with Security, Compliance and Sales to maintain chain of custody, data security and audit readiness, support customer and prospect tours, scope new opportunities and help scale the facility as the business grows.

THE PERSON:

• Proven operations leadership experience with 5+ years within ITAD, electronics recycling, reverse logistics, warehousing or a closely related environment, with a track record of running facilities, meeting customer SLAs and improving operational performance.
• Strong people and performance leader who can build, coach and hold teams accountable, while creating a culture centred around safety, ownership, recognition, respect and continuous improvement.
• Analytical and process-driven, comfortable working with KPIs, dashboards, Excel and ERP or warehouse management systems, with practical experience using lean principles such as 6S, TQM, process mapping and standardised work to improve efficiency.
• Customer-focused and commercially aware, with a working understanding of data security, chain of custody and industry certifications such as R2v3, ISO or NAID AAA, and the confidence to represent operations to customers, prospects and internal stakeholders.

Operations Manager, Operations Director, ITAD, IT Asset Disposition, Electronics Recycling, Reverse Logistics, Warehouse Operations, Facility Manager, Operations Leadership, Lean Manufacturing, 6S, TQM, Supply Chain, Warehouse Management, Data Security, Chain of Custody, R2v3, ISO, NAID AAA

REF: INDTOM

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.

We are an equal opportunities employer and welcome applications from all suitable candidates.