Operations Manager - IAD

IDS Inland Deicing Services, LLC; Virginia (MN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Insurance - health, dental and life

401(k) retirement plan with company‑mA

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

$300 referral bonuses - unlimited

Job summary

Inland Deicing Services at Washington Dulles International Airport (IAD) is seeking an Operations Manager to oversee station operations, hire and train staff, and manage quality assurance programs. The role requires budgeting oversight, regulatory knowledge, and strong leadership. You will interact with airline customers, FAA inquiries, and airport authorities while ensuring safety and efficiency across shifts. A comprehensive benefits package is provided.

Qualifications

• BA/BS in related field of study required.
• 5 years manager experience handling operations and demonstrated ability to manage budgets.
• Required background and clearance requirements.

Responsibilities

• Oversee operational activities at assigned station including hiring/training staff.
• Manage quality assurance programs and drive process improvements to ensure tasks are completed on schedule.
• Coordinate with Airport Authority and airline customers; respond to airline and FAA inquiries.

Skills

Time management

Leadership

Communication

Education

BA/BS in related field

Tools

Microsoft Office

Job description

Discover an exciting future at the Airport! Operations Manager - IAD (Washington Dulles International Airport) $75,000 - $85,000 Inland Deicing Services is the world's premier airport deicing & environmental services company specializing in the management and processing of glycol effluent generated from aircraft deicing. IDS - Our sole focus is the safe, efficient, and professional delivery of deicing and anti-icing services to our carrier customers. Our employees receive the following, based on position and eligibility requirements:

• Insurance - health, dental and life
• 401(k) retirement plan with company match
• Employee Assistance Program
• Employee discounts
• Competitive wages
• Flexible schedule
• Advancement opportunities
• On the job training
• $300 referral bonuses - unlimited

Position Overview

As the Operations Manager, you will oversee operational activities at assigned station. To include hiring and training employees and managing quality assurance programs, strategizing process improvements to ensure everyone completes their tasks on schedule.

Essential Duties and Responsibilities

• Manage all aspects of the daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, flight operations, facility requirements and customer service;
• Perform station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required;
• Develop and expand working relationships and communications with Airport Authority and existing customer base;
• Communicate regularly on airline manual updates to provide information to employees and coordinate with the Director on investigations of any security issues, accident reviews and be a part of the review and recommendation process for safety measures taken to prevent further occurrences;
• Monitor maintenance on all material handling equipment and provide safety training for all base employees;

Required Skills and Experience

• BA/BS in related field of study required;
• Equivalent combination of education and personal experience considered;
• Successful completion of required background and clearance requirements;
• Must have 5 years manager experience handling operations and demonstrated ability to manage budgets;
• AOSSP/MSP, FAA/TSA, dangerous goods, Air carrier Hazmat, SIDA, and Equipment Certification;
• A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements;
• Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures;
• Excellent time management;
• Basic understanding of accounting management principles;
• Knowledge of converting kilos and pounds, tariff book usage and rate application;
• Intermediate computer skills with working knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel);
• A valid driver’s license is required for this position. Local Travel required to DCA.

Work Environment

• Office environment with the potential of remaining seated for extended periods of time;
• Continuous use of a computer, keyboard, and mouse;
• Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;
• Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles;

Physical Demands

• Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms, speak and hear efficiently;
• Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling;
• Must be able to lift up to 25 pounds at times.
• May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.

Other Duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group. The Inland Group of Companies is comprised of Inland Deicing Services (IDS) and Quantem Aviation Services (QAS). The Inland Group of Companies is a multi-national collective of premier aviation services providers. Each company is highly specialized in their field of expertise with proven track records of providing safe, efficient, and cost-effective aviation services