Operations Supervisor: Cargo

QAS Quantem Aviation Services, LLC; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Inland Group of Companies is seeking an Operations Supervisor to oversee the safe and cost-effective use of facility equipment and labor while ensuring compliance with company policies and government regulations.

Responsibilities include participating in meetings, maintaining high-quality customer service, assisting with audits, scheduling and training staff, and safeguarding assets through proactive safety and regulatory practices.

Qualifications

• High school diploma or equivalent preferred.
• 2 years experience in a Lead role preferred.
• Effective time management and organizational skills to manage multiple projects and deadlines.
• Verbal and written communication skills.
• Ability to listen to others, value opinions, and communicate ideas clearly.
• Intermediate computer skills with Outlook, Word, PowerPoint and Excel.
• A valid driver’s license is required for this position.
• Ability to obtain and maintain security clearances as required by authorities.

Responsibilities

• Participate and exchange ideas in meetings and conference calls as required.
• Ensure station focuses on optimal customer service, retention and relationships.
• Assist with station audits, reports, and FAA questions/concerns as required.
• Assist the Base Operations Manager in hiring, scheduling and training; support promotions.
• Audit activities to guarantee safety and regulatory compliance; protect assets.

Skills

Lead experience

Time management

Communication skills

Microsoft Office

Driver's license

Security clearance readiness

Education

High school diploma or equivalent

Tools

Outlook

Word

PowerPoint

Excel

Job description

Discover an exciting future at the Airport! Position Overview: The Operations Supervisor is responsible for the safe and cost-effective use of the facility equipment and labor within control of this position. Ensure all staff are compliance with Inland’s policy of superior service and satisfaction while maintaining compliance with all written company and Government rules and regulations.

Essential Duties and Responsibilities (Including but not limited to)

• Participate and exchange ideas in meetings and conference calls as required keeping the Operations at your location updated on new developments;
• Ensure your station is focused on achieving optimal customer service, customer retention and customer relationships to maintain quality of service;
• Assist the Operations Manager with station audits, provide information needed for reports, and handle all airline and FAA questions/concerns as required;
• Assist the Base Operations Manager in hiring, scheduling and training; recommended discipline and promotion of employees to new duties and responsibilities;
• Audit and maintain that all station activities are conducted to guarantee the highest level of employee and equipment safety for protection of assets, sustaining regulatory compliance and support company mission, values and purpose;

Required Skills and Experience

• High school diploma or equivalent preferred;
• 2 years experience in a “Lead” role preferred;
• Effective time management and organizational skills to manipulate multiple projects and conflicting deadlines at once;
• Verbal and written communication skills;
• The ability to listen to others and value opinions, interpret information, promote and execute ideas, prepare reports and presentations, lead groups and provide foundation of open communication are required;
• Intermediate computer skills with working knowledge of Microsoft programs (Outlook, Word, PowerPoint and Excel);
• A valid driver’s license is required for this position.
• Ability to obtain and maintain security clearances required by Local and Federal Regulatory Authorities.

Preferred Experience: I-Cargo

Work Environment

• Office environment with the potential of remaining seated for extended periods of time;
• Continuous use of a computer, keyboard, and mouse;
• Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment;
• Outdoor - prolonged periods of time standing with exposure to prevalent weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles;
• May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.

Physical Demands

• Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;
• Must be able to lift, push pull up to 55 pounds at times, but not in excess of 75 pounds;
• May be exposed to loud noises, harmful materials and dangerous equipment or machinery;
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group. The Inland Group of Companies is comprised of Inland Deicing Services (IDS) and Quantem Aviation Services (QAS). The Inland Group of Companies is a multi-national collective of premier aviation services providers. Each company is highly specialized in their field of expertise with proven track records of providing safe, efficient, and cost-effective aviation services