Operations Manager - DCA

The Inland Group of Companies; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

$300 referral bonuses

Job summary

The Inland Group of Companies is seeking an Operations Manager at DCA Airport. This role requires overseeing all operational activities, including hiring and training employees, and managing safety and quality assurance programs.

The ideal candidate will have at least 5 years of experience in managing operations, a BA/BS in a related field, and a strong understanding of airline operational policies.

Benefits include health insurance, 401(k) plan, and competitive wages.

Qualifications

• 5 years of management experience handling operations.
• Knowledge of regulatory and airline policies.
• Ability to manage budgets effectively.

Responsibilities

• Oversee operational activities at the assigned station.
• Manage daily operations and lead coaching for improvements.
• Perform station audits and manage customer relations.

Skills

Leadership

Time management

Basic accounting principles

Intermediate computer skills

Customer service

Education

BA/BS in related field

Tools

Microsoft Office

Job description

Overview

Operations Manager - DCA Airport, Inland Deicing Services is the world's premier airport deicing & environmental services company specializing in the management and processing of glycol effluent generated from aircraft deicing. IDS focuses on the safe, efficient, and professional delivery of deicing and anti-icing services to carrier customers.

Flexible schedule.

Benefits

• Insurance - health, dental and life
• 401(k) retirement plan with company match
• Employee Assistance Program
• Employee discounts
• Competitive wages
• Flexible schedule
• Advancement opportunities
• On the job training
• $300 referral bonuses - unlimited

Position Overview

As the Operations Manager, you will oversee operational activities at the assigned station, including hiring and training employees and managing quality assurance programs, and strategizing process improvements to ensure tasks are completed on schedule.

Essential Duties And Responsibilities

• Manage all aspects of the daily operations and provide leadership and coaching to increase safety, performance, maintenance, flight operations, facility requirements and customer service.
• Perform station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required.
• Develop and expand working relationships and communications with the Airport Authority and existing customer base.
• Communicate regularly on airline manual updates to provide information to employees and coordinate with the Director on investigations of any security issues, accident reviews, and participate in the review and recommendation process for safety measures to prevent further occurrences.
• Monitor maintenance on all material handling equipment and provide safety training for all base employees.

Required Skills And Experience

• BA/BS in related field of study required; equivalent combination of education and personal experience considered.
• Successful completion of required background and clearance requirements.
• Must have 5 years manager experience handling operations and demonstrated ability to manage budgets.
• AOSSP/MSP, FAA/TSA, dangerous goods, Air carrier Hazmat, SIDA, and Equipment Certification.
• A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements.
• Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures.
• Excellent time management.
• Basic understanding of accounting management principles.
• Knowledge of converting kilos and pounds, tariff book usage and rate application.
• Intermediate computer skills with working knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel).
• A valid driver’s license is required for this position.
• Local travel required to Washington Dulles International Airport.

Work Environment

• Office environment with the potential of remaining seated for extended periods of time.
• Continuous use of a computer, keyboard, and mouse.
• Warehouse - physically strenuous, prolonged periods of standing with exposure to noise, safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment.
• Outdoor - prolonged periods of standing with exposure to weather, dust, dirt, fuel, fumes and noise, in or around heavy equipment and moving vehicles.

Physical Demands

• Must be able to use hands to handle or feel objects, tools or controls; reach with hands and arms, speak and hear.
• Prolonged periods of sitting, standing, walking, bending, stooping, pushing and pulling.
• Must be able to lift up to 25 pounds at times.
• May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with training, PPE, and safety procedures.

Other Duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.

The Inland Group of Companies offers a variety of opportunities to work in aviation. Whether it’s deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.