Operations Manager - High-Volume Fleet Leader

Fox Rent A Car Inc.; San Diego (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Employee Discounts

Referral bonus

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car Inc. is seeking an Operations Manager to lead daily rental operations, manage a high-volume team, and optimize fleet readiness for a seamless customer experience from arrival to departure.

You will monitor performance, drive revenue, and implement real-time decisions that protect both customer satisfaction and profitability. Leadership, analytics, and process improvements are essential to success.

Qualifications

• Strong analytical, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Strong communication and leadership skills.

Responsibilities

• Oversee and streamline the rental process to minimize wait times and deliver fast, friendly, efficient service.
• Forecast staffing and fleet needs using historical data and market trends.
• Lead, coach, and develop a sales-driven team to meet revenue and performance goals.
• Monitor KPIs and adjust strategies to balance customer satisfaction with profitability.
• Develop and enhance cross-training programs to strengthen team flexibility.

Skills

Analytical skills

Problem-solving

Leadership

Excel proficiency

Education

High school diploma or GED

College degree preferred

Tools

Excel

Job description

Fox Rent A Car Inc. is seeking an Operations Manager to lead daily rental operations, manage a high-volume team, and optimize fleet readiness for a seamless customer experience from arrival to departure.

You will monitor performance, drive revenue, and implement real-time decisions that protect both customer satisfaction and profitability. Leadership, analytics, and process improvements are essential to success.