Operations Manager | Fast-Paced Rental Ops & Fleet Lead

Europcar Mobility Group; Salt Lake City (UT); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k

Company-paid Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Employee discounts

Referral bonus

Job summary

Fox Rent A Car in Salt Lake City is seeking an Operations Manager to lead daily rental operations and deliver a seamless guest experience from arrival through departure.

You will supervise a high-volume team, optimize processes, and ensure fleet readiness while balancing customer satisfaction with profitability. This fully on-site role offers strong analytical responsibilities and room for growth.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience with real-time monitoring tools and operational systems.
• Proven ability to lead and coach a performance-driven sales team.

Responsibilities

• Oversee and streamline the rental process to minimize wait times and deliver fast, friendly, efficient service.
• Maintain a clean, well-managed fleet aligned with customer demand, including specialty vehicles.
• Forecast staffing and fleet needs using historical data and market trends.
• Monitor workflows and eliminate operational bottlenecks; respond to unexpected demand to maintain performance.
• Lead, coach, and develop a sales-driven team to meet revenue goals; recruit and hire members.

Skills

Analytical skills

Problem solving

Organizational skills

Microsoft Excel

Education

High school diploma or GED

College degree preferred

Tools

Excel

Job description

Fox Rent A Car in Salt Lake City is seeking an Operations Manager to lead daily rental operations and deliver a seamless guest experience from arrival through departure.

You will supervise a high-volume team, optimize processes, and ensure fleet readiness while balancing customer satisfaction with profitability. This fully on-site role offers strong analytical responsibilities and room for growth.