Operations Lead - Fast-Paced Fleet & Revenue Growth

Europcar Mobility Group; San Diego (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car is seeking an Operations Manager to lead a high-volume rental operation in San Diego. You will oversee daily rental operations from arrival to departure, drive efficiency, and protect customer satisfaction and profitability.

You will manage fleet readiness, monitor performance, and coach a sales-driven team to meet revenue and service goals while making real-time, data-driven decisions.

Qualifications

• Must have strong analytical, problem-solving and organizational skills.
• Advanced proficiency in Excel for data analysis and reporting.
• Strong communication and leadership abilities are required.

Responsibilities

• Oversee daily rental operations from arrival to departure to ensure a seamless customer experience.
• Lead, coach, and develop a team to meet revenue and performance goals.
• Forecast staffing and fleet needs based on historical data and market trends.
• Monitor workflows and identify bottlenecks; implement improvement plans.
• Generate and present performance reports and KPIs using Excel.
• Make real-time decisions balancing customer satisfaction and profitability.

Skills

Analytical skills

Problem-solving

Organizational skills

Excel proficiency

Communication skills

Leadership

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Excel

Job description

Fox Rent A Car is seeking an Operations Manager to lead a high-volume rental operation in San Diego. You will oversee daily rental operations from arrival to departure, drive efficiency, and protect customer satisfaction and profitability.

You will manage fleet readiness, monitor performance, and coach a sales-driven team to meet revenue and service goals while making real-time, data-driven decisions.