Operations Manager — Guest Experience & Staffing

AEG Presents; New York (NY); Sur place; USD 67 000 - 72 000; Plein temps

Résumé du poste

Legends Global is seeking an Operations Manager to lead daily operations across assigned departments, ensuring exceptional guest experiences and operational efficiency in a fast-paced venue environment in New York City.

You will oversee staffing, payroll accuracy, and compliance with policies, while driving improvements in service standards and financial performance. This is an on-site role requiring flexibility to work evenings and weekends.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or related field.

Responsabilités

• Lead daily operations of assigned departments and ensure guest experiences meet standards.

Connaissances

Leadership

Coaching

Team building

Employee development

Communication

Time management

Payroll knowledge

Operational reporting

POS systems

Formation

Bachelor’s degree in Hospitality Management or related field

Outils

POS systems

Scheduling software

MS Office

Operational reporting tools

Description du poste

Legends Global is seeking an Operations Manager to lead daily operations across assigned departments, ensuring exceptional guest experiences and operational efficiency in a fast-paced venue environment in New York City.

You will oversee staffing, payroll accuracy, and compliance with policies, while driving improvements in service standards and financial performance. This is an on-site role requiring flexibility to work evenings and weekends.